Event Sales Support Specialist

Company: GNA
Location: Santa Monica
Posted on: May 16, 2022

Job Description:

Event Sales Support Specialist

GNA, the nation's leading clean transportation and energy consulting firm, is seeking an Event Sales Support Specialist, with a background in the transportation and/or clean energy sector, or a related field, to join our growing team based in our Santa Monica office. This is an exciting opportunity to leverage your proven Sponsorship and Exhibit Sales administrative acumen to help drive adoption of zero-emission commercial vehicles across a range of industries.

Our team at GNA is driven by our passion to improve national energy security, create U.S. jobs, improve air quality for communities, and aid our customers in reducing their operating costs. This passion has led GNA's conferences and expos to become the largest and most prominent events in the clean transportation sector. More information about GNA can be found at www.gladstein.org.

In this Event Sales Support Specialist role, you will be responsible for all sales support, sponsor/exhibitor relations and administrative tasks after the sale has been confirmed for event exhibitors and sponsors. The Event Sales Support Specialist is responsible for aspects of exhibitor and sponsor fulfillment, and the go-to person, knowing all essential show elements and event details to provide to exhibitors/sponsors. our conference & events where you will work side-by-side with team members that are collaborative, inquisitive, and dedicated to quality. This position reports to the Senior Vice President of Sales & Events.

Your Responsibilities Include:
--- Support the Senior Vice President of Sponsorship Sales & Events with after the sale support and administrative tasks.
--- Maintaining and filing up-to-date sponsor and exhibitor contracting and deliverable records
--- Coordinates and manages all exhibitor needs to include service kits, sponsorship fulfillment, and compliance with all facility requirements.
--- Contact exhibitor/sponsor after contract execution to provide all pre-event information including confirmation letter, invoice, online exhibitor manual, hotel, staff registration codes using the online A2Z Events system.
--- Work with accounting to capture received payments and keep budgets up to date in sponsor revenue budget.
--- Ensure the accuracy of sponsor/exhibitor information on event websites, marketing materials, exhibitor portal, and on-site materials.
--- Provide "real-time" customer service and communications pre-show, on-site, and post-show to ensure a successful event for sponsors/exhibitors.
--- Maintain the sponsor/exhibitor contacts & deliverables tracker and share updates with the events and marketing teams.
--- Communicate and confirm on-site deliverables with Vice President of Events prior to production.
--- Sponsor/exhibitor relations - Support event and marketing coordination, pre-show, on-site, and post show, as needed.
--- Maintain online exhibitor services software (A2Z Events system, audit floor plan, booth information, upload exhibitor forms).
--- Onsite at Events - Be a concierge to exhibitors and be available to assist them as needed throughout the show.
--- Travel to the event to assist on-site logistics, production, and operation of overall event to include exhibitor registration desk, exhibitor move-in, ride & drive and other onsite events as needed.
--- Other duties as assigned.

Qualifications:
First and foremost, we are looking for a team member that is passionate about making the world a better place and has a strong commitment to environmental sustainability
--- Minimum of two years of customer service experience supporting conferences/trade shows/expositions; advertising industry segments preferred
--- Excellent communication skills, both verbal and written, with a strong focus on customer service.
--- This position requires an individual with strong project management skills, multi-tasking abilities, and high attention to detail.
--- Highly organized with excellent ability to prioritize, balance multiple projects at once, and manage up to multiple individuals.
--- Self-motivated, with the ability to work both independently and in a team-oriented environment.
--- Proficiency in Microsoft Office Suite, particularly Excel and Word.
--- Experience using event management software such as A2Z Events, Cvent, or similar.
--- Strong analytical skills and experience in revenue tracking and reconciliation.
--- Ability to quickly learn new technology
--- Ability to professionally represent GNA, and interact with clients in a polished, responsible, and timely manner.
--- Able to walk, sit, stand, kneel, crouch, crawl, reach, lift, carry, push, pull, or otherwise move objects.

Compensation & Benefits:

This full-time, staff position offers an annual salary, commission opportunities, as well as a full benefits package, including medical, dental, vision, life, and long-term disability insurance on the first day of the month after hire. We also offer 401(k) plans and performance-based bonus opportunities.

Gladstein, Neandross & Associates (GNA) values a diverse workforce and is committed to providing equal opportunity employment for all individuals. GNA prohibits any form of discrimination, harassment, intimidation, or bullying, including but not limited to actual or perceived characteristics of age, race, color, ancestry, national origin, religion, pregnancy, marital status, physical disability, mental disability, sex (including sexual harassment), sexual orientation, gender, gender identity, gender expression, medical condition, genetic information, military or veteran status or any other protected class as defined by California and federal law.

No Agencies. No Sponsorship. EOE.

Keywords: GNA, Santa Monica , Event Sales Support Specialist, Sales , Santa Monica, California