Client Support Analyst

Company: U.S Legal Support
Location: Los Angeles
Posted on: May 1, 2025

Job Description:

Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?U.S. Legal Support seeks a Client Support Analyst that has strong listening skills, has a keen eye for detail, and has excellent problem-solving skills. Client Support Analyst duties include interacting with clients via e-mail and over the phone to help resolve issues. ---- Location: Los Angeles - Santa Monica (Onsite)---' Schedule: Monday - Friday - 8:00 AM - 5:00 PMClient Support Analyst Job Functions:

• Answer customer phone calls professionally, providing the highest level of service
• Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
• Respond to customer email inquiries promptly and address inquiries from start to finish.
• Express genuine interest and retain knowledge of the type of legal services offeredPerks and Benefits We provide our Client Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!RequirementsAll you need to be a Client Support Analyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus! Apply Today! Discover why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
  
  Compensation details: 16-24 Hourly Wage
  
  
  
  PI8a708b1901f0-37248-37093393

Keywords: U.S Legal Support, Santa Monica , Client Support Analyst, Professions , Los Angeles, California