Loss Prevention Specialist
Company: The RealReal
Location: Santa Monica
Posted on: August 6, 2022
Job Description:
Job DescriptionThis position reports directly to the Loss
Prevention Manager and will assist in overseeing the Austin retail
store. This role requires flexibility to cover all locations as
needed which will include nights and weekends. What You Get To Do
Every Day
- Willingness to stand for long periods and greet customers at
the front doors, as well as in store, and set the expectation of
excellence that the customer is going to experience while in our
stores.
- Collaborate with Sales Teams and Luxury Consignment Office
leadership to mitigate loss.
- Responsible for physical security of the building as a key
holder.
- Conduct and support all internal and external investigations
and bring closure with tight deadlines
- Develop and manage safety and security processes and
procedures, including business continuity plans.
- Develop and manage loss prevention processes and
procedures.
- Ensure compliance with applicable local, state, and federal
laws.
- Work closely with the entire leadership team of The RealReal to
help support total business needs and Loss Prevention
initiatives.
- Help lead weekly inventory cycle count and partner with
inventory operations to reconcile inventory variances.
- Lead daily/weekly/monthly audits in locations surrounding
building security, inventory control, compliance, and
awareness.
- Provide physical Loss Prevention coverage to each of the
Store/LCO locations as needed to support the business.
- Assist with all functions of the business including store
objectives.
- Hold weekly inventory calls with Loss Prevention Retail teams
across the company.What You Bring To The Role
- 2+ years of Loss Prevention retail experience.
- Ability to work well with all levels of management within the
company.
- Ability to work with minimal supervision and be a
self-starter.
- Strong understanding of physical security including CCTV, EAS,
alarms, access control, and lock and key.
- Strong leadership and team building experience.
- Very organized and able to adapt to shifting priorities.
- Strong oral and written communication skills.
- Ability to respond to alarm company calls and be available
after hours. GHR6365 #LI-KR50 #LI-Onsite The RealReal is the
world's largest online marketplace for authenticated, resale luxury
goods, with more than 20 million members. With a rigorous
authentication process overseen by experts, The RealReal provides a
safe and reliable platform for consumers to buy and sell their
luxury items. We have hundreds of in-house gemologists, horologists
and brand authenticators who inspect thousands of items each day.
As a sustainable company, we give new life to pieces by thousands
of brands across numerous categories—including women's and men's
fashion, fine jewelry and watches, art and home—in support of the
circular economy. We make selling effortless with free virtual
appointments, in-home pickup, drop-off and direct shipping. We do
all of the work for consignors, including authenticating, using AI
and machine learning to determine optimal pricing, photographing
and listing their items, as well as handling shipping and customer
service. At our 13 retail locations, including our eight shoppable
stores, customers can sell, meet with our experts and receive free
valuations.The RealReal is committed to providing an equal
employment opportunity regardless of race, color, ancestry,
religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, gender identity or
expression, or Veteran status. We will consider qualified
applicants for a position regardless of arrest or conviction
records. At TRR, People Come First. That's why diversity and
inclusion are vital to our priorities as an equal opportunity
employer. You can read about our Diversity Equity and Inclusion
program here.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee is
regularly required to sit; use hands to finger, handle, or feel and
talk or hear. The employee is occasionally required to stand; walk;
reach with hands and arms; climb or balance; stoop, kneel, crouch,
or crawl; and taste or smell. The employee must occasionally lift
and/or move up to 10 pounds. Specific vision abilities required by
this job include close vision. The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Keywords: The RealReal, Santa Monica , Loss Prevention Specialist, Professions , Santa Monica, California
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