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Audio/Visual Technician

Company: Genuent
Location: Santa Monica
Posted on: June 20, 2022

Job Description:

Audio/Visual Technician - Long Term Project - Santa Monica, CA.
Please send resumes to

EnterpriseAV team is seeking an Audio Visual Support Technician who will be an exceptional addition to our team. As an Audio Visual Support Technician, you're responsible for supporting a wide variety of collaboration medium while maintaining and optimizing our many conference and breakout rooms. The right person for this role has a strong attention to detail, sets a high bar for him/herself, and likes to solve problems. If you are someone who thrives in a team environment and like to innovate collaboration with teams across organization, then this is a great role for you.

WHAT YOULL DO Install/Inventory/Maintain/Support all AV Hardware and Conference Rooms
Microphones, speakers, conference phones, video conferencing codecs/cameras, displays (projectors, TVs, monitors, tablets), recording/streaming equipment, audio amplifiers and mixing boards.
Maintain and validate all AV cabling (standardize and label each connection)
Support local and remote sharing of content using multiple platforms
Provide both remote and personal support for any AV related requests (conference room setup, hardware errors, virtual meeting room preparation, training)
Perform routine maintenance, software and hardware upgrades, and update documentation for all conference rooms
Provide special event setup and support for both ONSITE and OFFSITE events
Source routing and layout manipulation during live events that are broadcasted across many locations and on the web
Provide EXCEPTIONAL customer service
Challenge existing practices and make recommendations to improve, standardize, and streamline the processes relate to AV support
Track all your work in our ITIL based ticketing system

Basic Qualification: WHAT TO BRING 2+ Years of Audio Visual SUPPORT experience
Ability to work independently, handle multiple projects simultaneously and work in a demanding fast-paced environment
Possession of excellent analytical, organizational, interpersonal, and time management skills
Understanding of AV best practices
History of working with Enterprise level video conferencing (Lifesize, Cisco/Tandberg, Polycom)
Ability to lift up to 50 lbs without assistance

Preferred Qualifications: NICE-TO-HAVES Understanding of presentation software (Powerpoint, Keynote,Google Slides)
Apple (Mac OS 12+) and PC (Windows 10+) troubleshooting/understanding
Experience with VOIP
Experience supporting complex events with many components
History of streaming live events

Required Education: BA/BS Degree

Keywords: Genuent, Santa Monica , Audio/Visual Technician, Professions , Santa Monica, California

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