What is your goal? If youre like a lot of people, you want a
career that can grow with you. Spectrum Field Technicians come from
all kinds of backgrounds and experience levels. If youre new to the
role, enter our training program enthusiastic to learn our systems,
services and equipment. If you have experience, continue to
increase your knowledge to get comfortable with our expanding and
evolving range of tools and techniques. Find lasting success and
create quality customer relationships. Build your skills to become
a valued member of our team and a reliable face in the community.
The knowledge you gain here can take you far.
What is the role? Getting started as a Field Tech means getting
up-to-date with all that Spectrum has to offer. As we continue to
update our tools, technology and efficiencies, well teach you to
install and service a range of Spectrum products. Youll get at
least four weeks of fully paid, hands-on training with power tools,
cable and telecom equipment, meters and apps, computer software and
more. Youll get to develop pole climbing and ladder skills safely
and effectively right at our training facility. We provide all the
gear youll use, and the knowledge you gain will make you a valued
professional. Theres also support after you have completed training
in case you need a quick refresher or higher-level backup.
Climb the Ladder at Spectrum Are you ready to see how far you
can go? There are opportunities to grow and succeed at Spectrum,
and were proud when our people achieve more. It shows in the fact
that so many of our Field Operations supervisors, managers, and
directors started as Field Techs themselves. They know exactly what
it takes to thrive and how to best support their team, whether that
means onsite backup or being available to talk through issues. Join
our apprenticeship program for support moving up with training and
experience. Build a strong foundation for a career that progresses
as you do.
The benefits are clear In addition to the core benefits
industry-leading retirement savings and 401(k) plans, comprehensive
healthcare insurance options, dental and vision plans, flexible
spending, family leave, and paid training and time off we offer
free Spectrum products and services where available, tuition
reimbursement, employee discounts, and a selection of other
programs to support team members and their families. Have previous
technical experience and (or) knowledge? Starting salary will be
based on level of experience.
Physical Requirements This is a physical job, so you must have
the ability to do the following: Move over, and possibly under,
different types of terrain in all-weather while carrying tools and
Ability to operate and lift weight-bearing equipment, such as
customer premises equipment, gaffs, safety harnesses, extension
ladders (that can weigh up to 75 pounds and extend 28 feet).
Technical Requirements Additional necessary skills and abilities
include: A willingness and ability to learn to use handheld devices
and operate computer or test equipment. These can include signal
level meters, pressure testers, ohm meters, handheld applications,
a laptop computer and software.
Familiarity with computer operating systems and a variety of
consumer communications devices, such as smartphones, routers,
modems, converters, and wireless devices.
A valid drivers license with satisfactory driving record within
company-required standards. Travel to and from assigned territories
and company facilities, including during inclement weather, is
In The Field Every day brings something different, so Field
Techs should be comfortable working in a lot of different settings,
for example: High, outdoor places like telephone poles and
rooftops, in all weather conditions, possibly for extended periods
In residences, potentially in poorly ventilated areas such as
attics, basements and/or crawlspaces where there may be dust, dirt,
noise, insects, rodents, pets, and cleaning solutions.
Consistent and punctual attendance. The ability to work overtime,
weekends, second shift or participate in an on-call rotation when
Out of the box thinkers. You must be able to work with little
supervision and have the ability to apply common sense, experience,
and theory towards problem solving and decision making.
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