Customer Success Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025
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Job Description:
A company is looking for a Customer Success Specialist.
Key Responsibilities
Serve as the primary contact for B2B clients post-implementation of
the Learning Management System (LMS)
Monitor client activity and provide tailored solutions to enhance
training and compliance needs
Maintain accurate client records and document interactions in
Salesforce
Required Qualifications
1-3 years in a client-facing role (Customer Success, Account
Support, or Training)
Experience with LMS or EdTech platforms preferred
Comfort using CRM tools like Salesforce and MS Office Suite
Experience supporting professionals in banking, insurance, or
regulated industries is a plus
Familiarity with eLearning course formats (SCORM, video,
assessments) is beneficial
Keywords: VirtualVocations, Santa Monica , Customer Success Specialist, Other , Vista, California
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