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Cycling Specialist - Specialized Santa Monica

Company: Specialized
Location: Santa Monica
Posted on: September 15, 2023

Job Description:

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized.
This is a full time, seasonal role.
A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

  • Deliverworldclass rider-service that ensures ongoing sales and high levels of ridersatisfaction
  • Meeting and making aconnectionwith riders, asking questions, and listening to riders' needs, then giving options and advice on meeting thoseneeds
  • Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchaseprocess
  • Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
  • Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean andorganized
  • General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorialduty
  • Use company literature/resources and available training to stay current on productfeatures
  • Regular, dependable attendance and punctuality


    • Passion for cycling and the Specialized brand
    • A current or former retail employee with 1-3 years of experiencepreferred
    • Excellent communicationwith the ability to effectively interact with riders and teammembers
    • Must be able to work as business dictates which includesweekends
    • Abilityto stand for extensive time periods; while occasionally walking, kneeling, or reaching
    • Ableto lift at least 20 lbs. or more and use proper liftingskills


      • Industry leading Employee Purchase program
      • Long term loan of a current model-year demo bike
      • Medical, dental, vision, and life insurance*
      • Morning/eveningrides with team
      • Compensation: $13 - $23/hr

        *For eligible employees
        Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.
        We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
        See what we are up to on,, and most importantly, our #.

Keywords: Specialized, Santa Monica , Cycling Specialist - Specialized Santa Monica, Other , Santa Monica, California

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