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Food Service - Clerk

Company: Bristol Farms
Location: Santa Monica
Posted on: November 25, 2022

Job Description:

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood and produce, compliment it with an awesome array of groceries in each aisle and create an extraordinary experience for each and every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; to create a fun, interactive and engaging environment where we invite the guest to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude and work well in a team environment. People who are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Food Service Clerk

Department: Food Service

Reports To: Food Service Manager

FLSA Status: Nonexempt


This is an entry level position, as such some extra pluses are an eagerness to learn and a liking for all types of people. Due to the customer service nature of this position, it is imperative that a Deli Clerk is enthusiastic, punctual, eager to serve and naturally happy. A Deli Clerk must have strong communication skills, posses the ability to handle high stress and volume of customers while maintaining a positive shopping experience for the customer.

Essential Duties and Responsibilities

The Deli Clerk serves prepared goods to customers at the deli counter by performing the following duties (other duties may be assigned):

  • Serves customers at the deli counter by listening to the request and obtaining the desired product.
  • Answers the telephone and takes orders when necessary.
  • Itemizes prices for counter goods.
  • Maintains price integrity and proper weights and measures as mandated by California State Laws.
  • Proper use of slicer to cut weighable product required.
  • Wraps and/or boxes and labels product.
  • Accurately scales all weighable products, including the use of correct tares & codes to determine price.
  • Makes sandwiches and prepares lunch and dinner specials.
  • Sets up advertising displays or arranges merchandise on counter and tables to promote sales.
  • Stocks and replenishes product, napkins, condiments, waxed paper, and any other items at the deli counter needed to provide excellent customer service.
  • Cleans counters, display cases and floors.
  • Maintains a clean and sanitary work area at all times.
  • Knows all cleaning chemicals authorized in the Deli Department and understands proper usage.
  • Maintains the Deli Department, including all cases, under current health codes and Bristol Farms Lazy Acres standards on sanitation and cleanliness.
  • Follows the FIFO rotation system (First-in, First-out ). Covers, labels, and dates all leftover foods. Utilizes leftover foods before opening new product.
  • Inspects food and food preparation; including measuring temperatures throughout the preparation process, to maintain quality and sanitation in accordance with the FDA and local health departmental codes and Bristol Farms Lazy Acres stringent standards.
  • Follows safety work standards and reports any safety hazards to Store Director.
  • Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.
  • May be required to work in other Food Service Departments such as the Caf , Cheese, & Catering Departments.
  • Follows policies set forth in the employee handbook at all times, especially on service standards and appearance.
  • Availability requirements include but are not limited to days, evenings, weekends, & holidays.
  • At all times, meets and exceeds Bristol Farms Lazy Acres standards of excellence in service, quality, cleanliness, appearance & presentation.
    Customer Service Skills

    Deli Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Deli Clerks are expected to have a positive "can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace.


    High School diploma or general education degree (GED).

    Language Skills

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

    Mathematical Skills

    Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.

    Reasoning Ability

    Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to resolve conflicts in such a manner to create a win-win situation.

    Knowledge Of English

    This is a customer service driven position. The candidate must have the ability to speak, read and understand English.

    Physical Demands

    While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.

    Work Environment

    While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is occasionally exposed to extreme heat and/or cold, to electrical shock, and to risk of burn. The noise level in the work environment is usually moderate & occasionally loud.

    Why You'll Love Working at Bristol Farms:
    • Amazing earning potential, paid weekly!
    • A values-based culture that will engage and empower your growth and development
    • A strong training program that will build your restaurant and guest service skills
    • Opportunity for growth within our family of brands
    • Benefits available - Including medical, dental, vision, and 401K
    • Numerous scholarship opportunities available to full & part time team members
    • 20% discount at all Bristol Farms and Lazy Acres locations
    • $60 credit to Shoes for Crews every 6 months of employment
      #TAL1 Associated topics: clean, cleaner, cleanliness, dish, dishwasher, dishwasher steward, kitchen utility, lavavajillas, service assistant, stewarding

Keywords: Bristol Farms, Santa Monica , Food Service - Clerk, Other , Santa Monica, California

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