Outreach Associate

Company: Right Corner Consulting Inc.
Location: Santa Monica
Posted on: June 15, 2022

Job Description:

Job DescriptionOur firm is an outreach organization sponsored by some of the most prestigious and nationally recognized telecommunication clients. We are one of the fastest-growing outreach programs in our area with a network impacting thousands of individuals nationwide.Our mission is to ensure that our members have communication outlets and services to better their economic circumstances; we significantly improve the tools necessary to provide stability for low-income families in the Los Angarea. Our representatives shape our company and connect us to our communities. We look to recruit and retain intelligent, driven leaders who are passionate about the community and embody our five culture drivers:

• Dream Big, Plan Wisely
• Break Down the Walls
• Think Critically, Speak Up, Deliver with Pride
• Inspire Through Trust, Lead By Example
• Be UnstoppableThe Community Outreach Representative acts as a liaison between our outreach program and its members or potential members. Responsible for assisting members or potential members with issues and/or inquiries they may have about their applications. This role is responsible for receiving and addressing member inquiries, resolution of member complaints, client education, retention of membership.Entry Level Positions Available:

• Customer Representative
• Director of Operations
• Member Service Representative
• Marketing CoordinatorsProvide Training In Responsibilities:
  • Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
  • Assisting members in enrollment and provider services.
  • Following-up on customer inquiries and complaints that have not been resolved.
  • Communicating effectively to members to ensure members understand expectations of their concerns.
  • Performing research on billing inquiries and claims to provide service.
  • Acting as a liaison between the member and various departments to address concerns.
  • Additional duties as assigned.Requirements:
    • Maintains a high energy attitude
    • Interested in learning work ethics and motivational skills
    • Strives for growth in a team dynamic
    • Open to management trainingPowered by JazzHRZ7Kd6FdQAz

Keywords: Right Corner Consulting Inc., Santa Monica , Outreach Associate, Other , Santa Monica, California