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Operations Coordinator

Company: GSW, powered by Syneos Health
Location: Santa Monica
Posted on: January 13, 2022

Job Description:


The Operations Coordinator supports day-to-day operations responsibilities across the agency including financial management, resource management, staff planning, reporting and administrative organization. This is an entry-level position that will assist in ad-hoc internal projects as well as ongoing support of agency management processes under the guidance of an Operations Manager.

Our Operations team is energetic and committed to supporting all functions within the agency. Attention to detail and consistency is important, and common sense is critical. The successful OC is extremely detail-oriented, able to take direction and follow process but also a self-starter who independently identifies and acts on opportunities for improvement. This position is ideal for someone who is eager to learn about advertising and agency management, and has an interest or background in finance.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences. We develop strategic marketing solutions for pharmaceutical, biotech and health-and-wellness clients around the world. We create experiences that involve, inspire, educate and activate people through ongoing brand journeys.


Supports all facets of the GSW Operations team including but not limited to:

Administrative oversight and data entry related to financial, project and resource management processes
Maintaining reports and internal tracking mechanisms
Organization and tracking of all client finance documents (scopes of work, bridge emails, purchase orders, etc.)
Adherence to financial and internal timelines
Managing and providing status updates on internal projects
Scheduling and assisting Operations team members in facilitating internal meetings and checkpoints
Advocating and championing agency processes
Training new employees on basic operational tasks such as timesheet entry and expense entry
Acting as a single point of contact for questions and assistance on operational tasks and resources
Developing strong and positive working relationships with GSW discipline leads and Syneos corporate stakeholders
Maintaining company distribution lists, contact lists and org charts

Job Requirements

Bachelor's degree or equivalent, accounting /finance/communication concentration preferred
Previous project management or financial experience a plus
Computer proficiency required, experience with MS Suite (Word, Project, Excel, PowerPoint) and Acrobat Professional
Ability to collaborate closely with others in a team environment under tight deadlines
Outstanding communications skills
Superior organizational skills
As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

GSW turns against the premise of doing the "same old." Our culture is focused on collaborative, meaningful advertising and day-to-day interpersonal interaction. We value the diverse backgrounds of our team members, and everyone has the opportunity to provide input and be heard. GSW is comprised of creative, motivated individuals who are all here for a reason. We welcome those who strive to work above and beyond their role, who voice their opinion and who are engaged in all aspects of the agency.

At GSW , "speak people" is part of our every day. Our employees are inventing ways to go further, faster, thus giving purpose to liberating ideas within healthcare advertising.

GSW is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We're able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE - How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

Keywords: GSW, powered by Syneos Health, Santa Monica , Operations Coordinator, Other , Santa Monica, California

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