Systems Engineer

Company: Company 3
Location: Santa Monica
Posted on: January 13, 2022

Job Description:

We currently have an opening for a Systems Engineer. This position will be located in Santa Monica, CA.

Position Summary

Working as part of our facility's engineering group, the systems engineer will help deploy leading-edge computing infrastructure, perform systems management and maintenance duties, as well as provide support to artists and production personnel.

This is a unique opportunity for a technical professional with a strong desire to continually learn new skills and further cutting-edge technology projects hands-on. You'll be working with HPC technology and the most renowned creative crews in the industry in a fast-paced performance-driven environment

Main Duties
Deploy, manage and support high-performance computing environment: specialized workstations and servers, large storage systems, complex network infrastructures, and services -preferably in a large post-production or VFX environment.
Respond to production technical issues and inquiries. Taking ownership, control and continuously improving support services to maintain a high level of end user satisfaction
Implementing root cause analysis to identify and correct system faults
Simultaneously manage multiple customer cases in a demanding environment, while resolving issues using company tools and internal knowledge base
Ability to create technical documentation
Must be available to cover SLA hotline: nights and weekends, on-call duty required on a rotating basis (Holidays included), overtime is expected

What You Bring
Ability to follow best practices, in house documentation and established procedures when they exist
Ability to act independently and proficiently while in a high stress level environment
Ability to travel to/from customer facilities and end user locations for system deployments and configuration
Create and maintain technical documentation and diagrams for customized workflows
Ability to act independently and proficiently while in a high stress level environment
Act as a key point of contact for assigned technical tickets
Analyze and tune systems for performance, throughput, resource utilization, high availability, and scalability
Ability to evaluate system components, software, networking infrastructure and hardware peripherals for reliability, performance, scalability and security
Experience supporting operators using Autodesk Flame/Smoke, Blackmagic DaVinci Resolve.
Understanding of post-production workflows, notably digital intermediate processes.
Experience with Theater, Edit and Color Bay support. Including monitor calibration.
Knowledge of Networking: IPs/Subnetting/VLANs/Firewalls
Arista, Brocade, Palo Alto, FortiGate
Experience with Server/PC hardware: Custom building, parts replacement, upgrades
Supermicro, Dell, HP, Gigabyte
Operating systems: Linux (Centos/RHEL), Windows, MacOS
Must be well versed in Linux terminal and related tool sets
Storage devices: RAID, NAS, SAN (Fiber Channel)
Experience in the technology support-related field
Understanding of video and audio standards is required
Previous experience in a post production environment is preferred

About The Company

Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity And Inclusion At Company 3

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy is to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

Keywords: Company 3, Santa Monica , Systems Engineer, Other , Santa Monica, California