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Parts Representative

Company: LAcarGUY
Location: Santa Monica
Posted on: January 8, 2022

Job Description:

A Little About UsThe LAcarGUY family of dealerships has been a fixture in Southern California since "Sully"-- - Sullivan opened his first dealership, Volkswagen Santa Monica, in 1964.Having been an integral part of the iconic California surf culture of the 1960's, the LAcarGUY family of dealerships has grown and transformed over the years. We now include 12 award-winning dealerships throughout the greater Los Angeles area which support world renowned brands such as Audi, Honda, Lexus, Porsche, Subaru, Toyota, and Volkswagen. In June 2021, we opened our 13th location with Genesis Santa Monica.Although we have grown over the years, we remain a local family-owned business and well-grounded in the communities in which we operate. We are a prominent supporter of community events, charitable organizations and environmental causes.What Are We Looking For?As an innovative and highly respected leader in the automotive industry, we are looking for a driven, diligent, thorough and experienced Parts Representative to join our team.We offer a highly competitive compensation and benefit package with an outstanding 401(k) program administered by Transamerica. If this sounds like your dream job, then we have the perfect opportunity and want to hear from you!What Will I Be Doing?One of the great things about our environment is that there is always something new happening. The points below are just some of the day-to-day things our Parts Specialist would do to provide our customers with a world class experience:Be polite and friendly, greet customers promptly and deliver exceptional customer service.Assist retail customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering / inquiryTake and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job.Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements.Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job.Provide information regarding the associated cost of parts required on repair orders.Keep inventory control system and parts catalog up to date.Inform service personnel when back ordered or special order parts are received.Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios.Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.Handle cash, credit card, and other purchasing transactionsOperate the store point of sale system to search for parts and customer accounts, and to invoice and pull ordersPull and prepare inventory orders for customer pick up or deliveryOperate the electronic and paper cataloging system to retrieve up to date parts informationEffectively communicate features, benefits, and warranty policy information to customersDemonstrate a positive, helpful attitude as well as professional conduct and appearance at all timesRequired to participate in Company and Manufacturer sponsored trainingQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess:Minimum high school diploma or GED equivalent requiredAt least 3-5 years of automotive parts experienceAbility to be analytical, problem solve and multi-taskExcellent communication, customer service, organizational and negotiation skillsSelf-motivated, goal-oriented, enthusiastic presence with an ability to work effectively and efficiently in a team environment.Ability to apply a common sense understanding to carry out instructions furnished in written, oral, or diagram form.Professional appearance and a strong work ethic.Have and maintain an excellent driving record.Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)All potential employees must pass a pre-employment background check and drug screen.What's In It For Me?Fast paced work environmentPaid training and developmentCareer growth opportunitiesMedical, dental, vision and other benefits for you and your qualified family membersPet Insurance for your furry family membersPaid vacation and sick time401(k) retirement program with Company MatchBack-up Child Care assistance through our partnership with Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:Sit and/or stand interchangeably throughout the day.Sit and/or stand for long periods at a time.Use hands, fingers and arms continually, frequently and throughout the day.Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.Pick-up, lift and carry items that may exceed 50 pounds.Operate and drive vehicles or equipment in a safe manner.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Key WordsParts Counterman, Parts Counterperson, Parts Representative, Parts Specialist, Account Executive, Commissioned Sales, Auto Sales, Car Sales, Automotive Sales, Sales Consultant, Sales Management, Auto Business, Operations Management, Retail Sales, Volkswagen, Lexus, Toyota, Subaru, Honda, Porsche, Audi, Tesla, Nissan, Kia, Hyundai, Mercedes-Benz, BMW, Fiat, Smart, Mini, Alfa Romeo, Ford, Chevrolet, Chevy, Dodge, Ram, Jeep, Chrysler, Concierge, Customer Service, NAPA, Pep Boys, Autozone, O'Reilly Autoparts, RockAuto.

Keywords: LAcarGUY, Santa Monica , Parts Representative, Other , Santa Monica, California

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