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Senior Product Design Writer

Company: Walt Disney Co.
Location: Santa Monica
Posted on: May 3, 2021

Job Description:

Job Summary:

Summary

Product Design Writers at Hulu champion the voice and tone of the product. They craft clear, consistent, and compelling copy for interactive user experiences and act as a viewer advocates and subject matter experts throughout the product design process.

You will contribute to each stage of product development - from exploration through execution. You give and receive feedback in design critiques, observe user research, and iterate on interface copy. You create useful, meaningful interactions that help Hulu build valuable relationships with users. You are instrumental in shaping the vision for the product experience and drive cohesive narratives across multiple platforms and touch points.

We're looking for someone with a creative background, experience in interaction design, and an affinity for organization/categorization to drive an experience that is exceptionally engaging and personal.

What you'll do

* Take ownership of writing UI copy and develop language guidelines with guidance from manager as needed * Write for multiple devices and platforms (mobile, Living Room, web) making sure we're consistent across all while balancing native features and language patterns * Establish and evolve cohesive language and a unified voice across products and platforms * Represent the writing practice with cross-functional team members, including product designers, user researchers, product managers * Be the go-to for language and language strategy on multiple projects including interface language, product education materials, interface nomenclature, microcopy, notifications, and other content throughout Hulu experiences * Use empathy, logic, critical thinking, and data to inform decisions * Understand global product requirements and translate that into a clear and engaging story for our customers across all touchpoints * Coordinate with Brand, Marketing and PR teams to ensure a consistent end-to-end experience. * Give and receive feedback with clarity and emotional intelligence * Help coordinate translations, improve writing tools and processes, format documents, and generally lend a hand as needed to produce world-class products * Love both high-level strategy and hands-on writing and editing * Have strong project management/organizational skills to manage multiple competing priorities in a fast-paced, constantly evolving environment * Work proactively through ambiguity with your design team

How that might translate to the day-to-day

* Developing product names and narratives * Providing feedback in design syncs with the lens of writing and how it works with visual design to optimize user benefit * Asking clarifying questions, keeping the user in mind * Partnering with UX Research to come up with a test plan to answer: what are we really trying to do? What do we need to know? What really matters? * Building relationships and alignment with other departments and understanding their needs and goals

What to bring

* BA/BS degree or equivalent practical experience * 3+ years of writing experience and knowledge of UX design principles * Superb writing, editing, and project management skills * Working familiarity with collaborative tools like Figma, Sketch, Mural, JIRA * Humor, patience, curiosity

Please include a link to samples of your work that show a breadth of experience across a range of content types, like user interfaces, microcopy, user education, direct or transactional emails, style guides or product launch content.

Nice-to-haves

* Experience working with engineering and product management teams as part of the software development process * Experience in marketing or advertising

About Hulu:

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hulu, LLC, which is part of a business segment we call Hulu.

Hulu, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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Keywords: Walt Disney Co., Santa Monica , Senior Product Design Writer, Other , Santa Monica, California

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