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Santa Monica (full time - Cycling Specialist)

Company: Specialized
Location: Santa Monica
Posted on: September 12, 2020

Job Description:

DIVISION OF RESPONSIBILITES: CYCLING SPECIALIST

REPORTS TO: GENERAL MANAGER

LOCATION: SANTA MONICA, CA

COMP RANGE: UNDISCLOSED

Job Summary:

The cycling specialist is the face of the brand and point person for our store. Cycling Specialists work with riders, both present and remote, to identify and locate the goods and services needed to provide riders with solutions. Cycling specialists live and breathe our core values, The Retail Way, to deliver an in-store experience that is transformative, locally-authentic, inclusive, and ride-focused. All cycling specialists are expected to maintain a professional attitude and emanate empathy, sincerity, and enthusiasm at the forefront of their personalities, thus reflecting store’s commitment to our rider. All cycling specialists should be constantly developing product knowledge by completing all SBCU training, reading current Specialized product tags, bulletins, and pertinent B2B information to communicate it to the rider. To achieve these standards, all cycling specialists are ultimately responsible for, but not limited exclusively to:

Meeting and making a connection with riders, asking questions and listening to riders' needs, then giving options and advice on meeting those needs

Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase experience

Deliver best in class rider-service that ensures ongoing sales and high levels of rider satisfaction

Work with riders directly to determine their needs/identify their problems and subsequently recommend the right product or service

Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed the product presentation areas remain clean and organized

Proficiency in Lightspeed point of sale systems and store operational websites

General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty

Staying current with promotional events and sales.

Use company literature/resources and available training to stay current on product features

Regular, dependable attendance and punctuality

Physical Requirements:

Must be able to work as business dictates which includes weekends and some holidays

Required to stand for extensive time periods; while occasionally walking, kneeling, reaching, and climbing ladders.

The employee should be able to lift at least 20 pounds or more and use proper lifting skills.

The Specialized Bicycle Components Retail head and Specialized Costa Mesa operations manager have read and agree to all responsibilities tasks outlined in this document. This document is subject to change with the needs of the store; all parties will be notified.

Why are you excited about joining the team at Specialized?  *

Are you legally authorized to work in the United States?  *

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Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?  *

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{INTERNAL USE ONLY} Have you discussed this internal move with your manager and HR Business Partner?  *

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U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Specialized are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Please select Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Autism

Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS

Blind or low vision

Cancer

Cardiovascular or heart disease

Celiac disease

Cerebral palsy

Deaf or hard of hearing

Depression or anxiety

Diabetes

Epilepsy

Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome

Intellectual disability

Missing limbs or partially missing limbs

Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)

Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

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Keywords: Specialized, Santa Monica , Santa Monica (full time - Cycling Specialist), Other , Santa Monica, California

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