Project Director - Westside

Company: The People Concern
Location: Santa Monica
Posted on: September 12, 2020

Job Description:

Cloverfield Services Center - Santa Monica, CA

Position Type Full Time Regular - Exempt

High School Diploma or GED

Salary Range Undisclosed

Travel Percentage Up to 25%

Job Shift Day

Job Category Interim Housing/Residential Services

Description

Reports to:  Director of Interim Housing - Westside Supervises: Assistant Directors, Case Managers and line staff Schedule: Monday through Friday - 8:00 am to 4:30pm (schedule is flexible), with the expectation to be onsite for off-hours partial shifts to provide supervision and leadership for all staff. Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan. Essential Duties & Responsibilities

Responsible for the leadership and management of the project

Develop effective, trusting relationships with program participants using a client-centered approach that includes Motivational Interviewing, Harm Reduction and Trauma-Informed Care communication

Provide guidance and support to staff as well as encouraging critical thinking

Provide crisis intervention for program participants when necessary and follow up on client grievance submissions

Ensure that the physical site is well-maintained and safe

Provide oversight of the operations of the shelter

Develop expert knowledge of documentation required by the agency and the funders and oversee compliance with documentation standards, including electronic databases and paper charts.

Responsible for ensuring quality assurance and compliance standards are met or exceeded

Responsible for ensuring that all staff are trained in all aspects of the job requirements

Prepare data for reports to funders and ensure timely reporting of compliance and contract activities

Ensure staff adherence to agency policies and procedures

Facilitate weekly individual supervision to case managers and weekly team meetings as well as provide performance evaluations for assigned staff and maintaining staff accountability

Responsible for creating a therapeutic and supportive environment to ensure clients’ progress towards permanent supportive housing and psycho-social rehabilitation

Communicate effectively and promptly with management, peers, and clients

Collaborate with other programs to provide greater support and assistance to program participants

Maintain client confidentiality at all times while following agency, state, and HIPAA laws

Develop and maintain relationships with stakeholders, outreach teams, and the community

Work as part of an interdisciplinary team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction

Develop and plan strategically for future programmatic needs and community partnerships

Ensure that the site provides a robust enrichment program for program participants

Oversee the budget of the project

In collaboration with senior leadership, develop and implement policies, procedures, and systems necessary to maintain high-quality services and to ensure adequate outcomes

Participate in ongoing self-evaluation and program assessment

Other duties as assigned

Qualifications Master’s Degree in a relevant field strongly preferred but not required and/or a combination of education and experience

Minimum two (2) years of supervisory experience

Minimum of two (2) years experience in Case Management strongly preferred

Demonstrated knowledge of issues faced by population served

Strong computers skills: basic Microsoft Office programs

Experience in Interim Housing project

Strong understanding of Interim Housing’s role in program participants sustaining Permanent Housing

Strong understanding of life skills programming’s role in clients sustaining Permanent Housing

Committed to improving the community through empowerment and dignity

Skilled in non-violent crisis intervention

Ability to be on-call

Skilled in data collection and electronic databases. Experience with HMIS strongly preferred

Ability to self-motivate and be flexible in a fast-paced environment with minimal supervision

Critical thinking skills essential

Strong interpersonal and team-building skills to promote collaboration

Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, team building, and computer skills

Combination of field and office environment

Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

On occasion walk or drive to different local sites

Will necessitate working in busy and loud environments

Will be exposed to elements like cold, heat, dust, noise and odor

May need to bend, stoop, twist and sit throughout the day

Responsibilities Common To All Agency Employees

Maintain a safe work environment and confidentiality at all times

Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues

Organize and prioritize multiple activities to meet all external and internal deadlines

Maintain professional demeanor that reflects positively on the agency

Demonstrate respect and courtesy toward others

Able to thrive in a work environment emphasizing teamwork and collaboration

Respond promptly in all aspects of communication

Work with minimum supervision

Perform other duties as assigned

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

Keywords: The People Concern, Santa Monica , Project Director - Westside, Other , Santa Monica, California