Call Center Manager -
Location: Agoura Hills
Posted on: June 13, 2022
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Job Description:
Provides leadership while coaching to improve employee's skills
and performance.
Analyze employee performance and prepare appraisals.
Responsible for daily operation and productivity of project.
Administers company policies and procedures consistent with sound
judgment and fairness.
Track attendance, vacation, sick time, and daily statistics for
employees.
Work in conjunction with Quality Assurance to ensure consistently
in chat evaluations and that the client's objectives are
achieved.
Participates in interviewing and hiring of employee
Education/Experience
Associate's degree (A. A.) or equivalent from two-year college or
technical school; or three years related experience and/or
training; or equivalent combination of education and experience
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Santa Monica , Call Center Manager -, IT / Software / Systems , Agoura Hills, California
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