Supervisor, OEA Technology & Systems
Company: RAND Corporation
Location: Santa Monica
Posted on: May 8, 2022
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Job Description:
Job Type: RegularPosition Description The RAND Corporationhas an
exciting opportunity for amotivatedbusiness systems professionalto
jointheteam that supports the production and outreach systems for
RAND's Office of External Affairs (OEA).OEA supports RAND's mission
throughstrengthening awareness, understanding, and appreciation of
RAND's work and peopleandis responsible for RAND's public
affairs,websiteand social media presence, andan extensive digital
and print publishing program. Thisis arewarding
opportunitytohelpensure OEA's systems and workflows are well suited
to a rapidly changing communications landscape. The Supervisor, OEA
Technology & Systemscontributes to the advancement ofRAND's print,
digital, distribution, and outreach goals in a data-driven
environment. Reporting to the Senior Manager, OEA Operations and
working closely with users, functional managers, and IT partners,
this positionsupports routine operations, oversees governance and
related documentation,conducts business analysis, documents systems
requirements and specifications,anddevelops and executes project
plans to identify and drive continuous improvement projects that
enhance OEA processes and systems functionality.This is a role for
a collaborative problem-solver who is willing to learn about
end-to-end publications and digital communication production
processes, build partnerships, and translate complex business needs
to help ensure OEA's production systems and services function
efficiently across teams, remain in-step with business objectives
and industry best practices, and comport with wider RAND IT
considerations and enterprise solutions. Responsibilities include
evaluating and documenting OEA production systems' workflows and
requirements, incorporating project management methodologies to
drive continuous improvement efforts, working with IT to
orchestrate rollouts of mission-critical desktop publishing
software within OEA, and supporting training efforts on key
systems. In addition, the Supervisor, OEA Technology & Systems will
lead midsize technology project implementations and enhancements,
including creating and executing project plans with a focus on
milestones and leading meetings to keep plans on track oversee and
closely manage the department's technology needs with vendors and
internal partners provide OEA team leads with best practice
guidelines and analysis of our technology portfolio and related
enterprise collaboration tools and provide the hands-on support
required for OEA to operate efficiently, tackle issues, and address
risks supervise OEA's dedicated systems administrator and play a
supporting role in systems testing and related systems development
work in close coordination with an application development team
from IT. Experience A minimum of 6 years' experience in technically
focused support of custom and off-the-shelf software systems,
preferably in business analysis, project management, product
management, application support, or application development roles.
At least3 years of previous leadership experience, which can
include direct supervision, coaching/mentoring, and projectteam
leadershipexperience. Extensive knowledge of industry-related
software, including Adobe Creative Cloud,publishingand
content-management applications, such as Adobe Experience Manager
and Workfront, and print and digital publishing best practices.
Previous project management experience with a solid foundation in
project management principles and best practices. Ability to
quickly master new applications and software. Ability to clearly
explain technical concepts to non-technical colleaguesand present
well-informed recommendations to business leaders. Ability to
cultivate strong partnerships and build consensus. Experience with
gathering requirements and detailing specifications. Experience
with creating technical documentation. A genuine interest in
understanding business drivers and leveraging technology to advance
business goals. Education BS/BA in Computer Science or related
field isrequired. Location Santa Monica, Washington, D.C.,
Pittsburgh, or Boston(relocation assistance available) Security
Clearance The successful candidate mustbe ableto obtainand
maintaina U.S. government security clearance. U.S. citizenship is
required to obtain a securityclearance. *RAND*Equal Opportunity
Employer: race/color/religion/sex/sexual orientation/gender
identity/national origin/disability/vet
Keywords: RAND Corporation, Santa Monica , Supervisor, OEA Technology & Systems, IT / Software / Systems , Santa Monica, California
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