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Email Operations Technical Producer

Company: Roku
Location: Santa Monica
Posted on: November 17, 2021

Job Description:

The future will not be televised. It will be streamed. Help us make it happen. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. -- From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the role-- Roku is looking for an Email Operations Technical Producer that will work within the Cheetah--Digital--Marketing--Suite--to--develop, code,--and launch complex email campaigns. This role focuses primarily on translating--marketing-stated business objectives into actionable solutions and understanding customer communication needs and data streams. This includes designing and documenting solutions to leverage automation, dynamic content, data-driven segmentation and other sophisticated--Cheetah Digital Marketing Suite--capabilities to maximize customer success. This role includes coding HTML emails--and using--Cheetah Digital's--proprietary scripting language, automation and database tools to execute highly dynamic, data-driven campaigns.-- What you'll be doing * Work with--Email Operations manager--to understand key campaign parameters and inputs, such as subscriber audience, program frequency, degree of personalization and overall creative approach-- * Collaborate with members of the--Email Engineering--team--for developing campaigns requiring--complex content stitching-- * Triage end-to-end issues that occur within an email automation/trigger-- * Translate the approved design concept into one of our Cheetah Mail hosted email templates.-- * Utilizing stakeholder requirements - produce the campaign targeting, initial counts, and final waterfall counts.-- We're excited if you have * BA/BS in Web Design and Development, Web Programming, Computer Science, Information Technology or related field; or equivalent experience with demonstrated proficiency-- * 3+--years experience--in front-end web development with strong knowledge of hand-coding HTML and CSS, as well as scripting languages such as JavaScript, or VB Script-- * Strong knowledge of Adobe Photoshop, Microsoft Office, SQL, and relational database fundamentals-- * Ability to write well-abstracted, reusable code templates and design and execute test plans-- * Familiarity with Email Service Providers--such as Salesforce Marketing Cloud, Cheetah Digital,--and more.-- * Experience testing and troubleshooting in multiple browsers or email clients with a strong sense of web design and user experience fundamentals-- * Ability to understand business goals and translate technical and non-technical information to and from clients-- * Ability to work effectively within a team, through task delegation, solutions design, and technical development, in a fast-paced, entrepreneurial environment-- * Ability to organize and prioritize multiple projects and customer deadlines with minimal oversight-- * Knowledge of email compliant HTML and email marketing platforms or experience with XML,--XSLT,--and--JSON.-- The Roku culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a--company that's changing how the world watches TV. -- We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. -- -- -- #LI-FA1

Keywords: Roku, Santa Monica , Email Operations Technical Producer, IT / Software / Systems , Santa Monica, California

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