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Information Technology Analyst

Company: IDR, Inc.
Location: Santa Monica
Posted on: April 8, 2021

Job Description:

IDR's fun and exciting entertainment industry client is seeking an IT Analyst for a contract based assignment in Santa Monica. In this role, you will be dedicated to providing customer-focused technical support for numerous esports broadcasts.--If you are qualified, apply today!Responsibilities of the IT Analyst:* Perform decisive troubleshooting during urgent higher stress situations* Maintain, inventory, and repair esports infrastructure/hardware; such as stage systems, internal software applications, and servers* Identifies and proposes opportunities to eliminate inefficiencies or systemic issues* Produce documentation and routine reports to help solve and log show facing technology issues* Provide supplementary support to adjacent tech operation teams during non-broadcast hours* Work varied schedules, nights, weekends, and/or holidaysQualifications for the IT Analyst:* 3+ years of industry experience or an advanced degree* Extensive knowledge in supporting Windows OS systems and basic troubleshooting with LAN/WAN* Ability to provide constructive feedback around practices, tools, and methods related to production, broadcast and IT operations* Strong grasp of methodological troubleshooting; critical thinking, analytical reasoning, and problem-solvingWhat's in it for you?* Free onsite lunches, coffee bar and onsite gym* Flexible hours* Remote capabilities* Medical, dental, and vision insuranceWhy IDR?* 20+ Years of Proven Industry Experience in 4 major markets* Employee Stock Ownership Program* Dedicated Engagement Manager who is committed to you and your success* Medical, Dental, Vision, and Life Insurance* ClearlyRated's Best of Staffing-- Client and Talent Award winner 6 years in a row

Keywords: IDR, Inc., Santa Monica , Information Technology Analyst, IT / Software / Systems , Santa Monica, California

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