Company: DPI Specialty Foods
Location: Santa Monica
Posted on: November 16, 2021
This position will service Santa Monica, South Bay, and other
Summary:The Merchandiser supports DPI sales at customer sites with
proper placement and display of merchandise, assists with resets,
and maintains cleanliness of fixtures and displays. The
Merchandiser is assigned a specific route within a territory to
services. The Merchandiser is expected to project a positive image
to DPI customers and while adhering to DPI policies and procedures.
Must be able to work both independently and collaboratively with
coworkers, customer's employees and vendors.
Essential Duties and Responsibilities:
"Merchandise" product for display and placement in a way that
attracts sales at customer stores and secondary and perimeter
locations. Provide sales support to Sales Associate - Field
according to DPI practices.
Assist Reset Specialists and Sales Associates -Field to reset
merchandise at customer locations to enhance display of product to
Break down orders in receiving area and move product onto customer
shelves or displays.
Maintain quality and quantity of products on shelves by rotating
products, checking code dates to ensure freshness and replenish
product with back stock. Verify accuracy of load deliveries by
visually matching pallet labels with store location per customer
and DPI requirements. Follow store-specific receiving procedures
and conduct reconciliation process.
Maintain fixture cleanliness to enhance sales.
Plan and carry out daily schedules according to assigned customer
locations. Travel throughout assigned territory, manage timelines
to ensure completion of assigned customer and DPI requirements, and
respond to fluctuations in workload to deliver quality customer
service according to DPI standards.
Communicate with warehouse personnel and District Manager regarding
product discrepancies and/or customer issues.
Deliver exceptional customer service at all times when
communicating with store management, personnel and the public;
adhering to customer policies and procedures in compliance with
Coordinate and communicate product merchandising needs and customer
requirements with Field Sales Associates, Field Sales Support and
Operate office- and field-based electronic equipment for
communications with DPI team members and others;operate cell phone
to communicate with customers, supervisors or coworkers and for
Operate motor vehicle to travel to and from customer locations
throughout assigned territory.
Attends training and meetings as required to meet customer and DPI
Other Duties and Responsibilities:
Maintain clean work environment, which may include picking up trash
or cleaning spills.
Attend store inventories to verify accuracy of product counts
performed by inventory crews, requesting corrections as needed.
Reportand present results of findings to District Manager.
Other duties may be assigned to fulfill DPI's objectives.
Knowledge, Skills & Abilities:The employee must be proficient in
written and spoken English and possess basic math skills. The
employee must have a high school diploma or equivalent. Basic skill
in Microsoft Office (Excel, Word, Outlook and Power Point) is
required. The minimum required level of experience is one year in
DPI operations or a related sales field (with perishable experience
necessary for certain areas). The employee must have a valid
driver's license, maintain a driving record that meets DPI's
standards and insurance eligibility requirements for excess
liability. The employee must have reliable transportation, and if
using a personal vehicle must maintain automobile liability
coverage adequate to meet the financial responsibility laws of the
state(s) in which the employee operates.
Work Environment:The work environment is indoors. The employee may
be exposed to variable temperatures from the three different
product climates (dry, cold, freezer). The employee is also exposed
to temperature variation during travel throughout assigned
geographical territory. The floors are concrete in the staging
area; vinyl floor covering is typical when working the aisles at a
customer site. There may be exposure to exhaust fumes from idling
trucks when working in the staging area in colder weather
Work Hours:The work schedule is 5 days a week, 8 hours a day. Start
times vary. Work hours and shifts are subject to change depending
on operating business conditions and needs. The employee may be
required to work overtime, holidays or weekends.
Physical and Mental Demands:Medium, exerting20 to 50 pounds of
force occasionally, and/or 10 to 20 pounds of force frequently, to
move objects, product, and displays. This job also requires
frequent standing and walking. The employee must knowand follow
proper safety protocols,DPI grooming, hygiene and dress code
requirements. The employee must have good time management skills in
order to assist with multiple customer accounts in a timely
fashion, know the assigned customer requirements, DPI and customer
policies and procedures. The employee must also understand, retain,
and apply product knowledge to drive DPI sales. Application of
basic mathematic functions and writing skills are needed to create
orders, reconcile deliveries, and maintain inventory.
Keywords: DPI Specialty Foods, Santa Monica , Merchandiser, Hospitality & Tourism , Santa Monica, California
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