Clinical Support Analyst

Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025

Job Description:

A company is looking for a Sr Solutions Analyst - Clinical, MDS 3.0.
Key Responsibilities:

Provide timely and world-class customer support to users via multiple channels
Manage incoming support cases by prioritizing based on severity and re-routing as required
Take ownership and follow up on unresolved cases while maintaining knowledge articles for customer support

Required Qualifications:

Degree or Post-Secondary Education in Information Technology or a related technical field preferred
Experience in a technical support position is an asset
Expertise in MDS 3.0
MDS Coordinator experience
Sound understanding of API and service technologies and functions

Keywords: VirtualVocations, Santa Monica , Clinical Support Analyst, Healthcare , Vista, California

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