Residential Resale Manager

Company: ADT Careers
Location: Chatsworth
Posted on: May 1, 2025

Job Description:

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

POSITION SUMMARY

The Resale Sales Manager leads a team of Resale Solutions Advisors, focusing on selling ADT products to resale customers. This role involves managing the sales team to achieve or surpass sales targets. The manager oversees the sale of reactivation services and upgraded products to customers with previously discontinued ADT systems within a designated territory. The primary goal is to enhance resale rates by fostering relationships with inactive accounts and safeguarding a vital growth source while adhering to established quotas and guidelines.

DUTIES AND RESPONSIBILITIES

• Manage a staff of Solutions Advisors who are responsible for selling products within an assigned territory, maintaining assigned sales quota and following established guidelines.
• Recruiting, training, and coaching new Solutions Advisors.
• Implement and administer sales programs in Resale markets to maximize opportunities.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
• Develop Solutions Advisors for advancement and success by appraising and communicating performance and job expectations
• Additional duties as assigned
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role may require you to drive to perform job responsibilities.
  SKILLS AND COMPETENCIES
  
  
  • Excellent interpersonal skills.
  • Strong communication skills.
  • Flexible Style ("do whatever it takes" approach).
  • Aptitude for problem solving; ability to determine solutions for customers.
  • Ability to travel, evenings and weekends, to accommodate the Customer's agenda and support Solution Advisor needs.
  • Strong analytical ability.
  • Demonstrated managerial skills.
    QUALIFICATIONS:
    
    MINIMUM QUALIFICATIONS:
    
    
    • Bachelor's degree or equivalent.
      PREFERRED QUALIFICATIONS:
      
      
      • 3 to 5 years proven previous sales/sales supervisory experience.
      • Ability to work a full-time schedule.
      • Ambitious results-oriented individual with entrepreneurial drive.
        REQUIRED LICENSING OR CERTIFICATIONS
        
        
        • Valid driver's license with clean driving record.
        • Valid business selling license in states where required.
          WORKING CONDITIONS
          
          Physical Requirements:
          
          
          • Sit (Continually=67-100% of workday)
            Communication Skills:
            
            
            • Writing, Talking/Hearing on the phone (Continually=67-100% of workday)
            • Presentation skills
              Environment Requirements:
              
              
              • Field and Home office (Continually=67-100% of the workday)
                TRAVEL
                
                
                • Driving frequently, 75-100%
                  
                  The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.
                  
                  Pay and Benefits Disclosure:
                  
                  This role includes a base salary of $68,640 plus commission and Auto Allowance. Commissions are paid on a monthly basis based on sales production. We offer employees access to healthcare benefits, a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
                  
                  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
                  
                  ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

Keywords: ADT Careers, Santa Monica , Residential Resale Manager, Executive , Chatsworth, California