Case Manager - HMST

Company: The People Concern
Location: Santa Monica
Posted on: September 23, 2024

Job Description:

Case Manager - HMST







Los Angeles, CA, USA * Santa Monica, CA 90401, USA
Req #11124



Wednesday, July 24, 2024









Title: Case Manager- HMST
Reports to: Program Manager, HMST
Status: Full-Time, Non- Exempt (Hourly), Non-Management
Location: Santa Monica Old Firehouse, 1444 7th Street, Santa Monica, CA 90401
Schedule: Monday- Friday 8:00am-4:30pm
Benefits: Medical, Dental, Vision, Employee Retirement Plan (403b), Employee Assistance Program (EAP), etc.
SUMMARY:

The People Concern's Santa Monica Homeless Multidisciplinary Street Team (HMST) is seeking a Case Manager to perform a variety of tasks to assist the most vulnerable and chronically homeless individuals in their recovery from homelessness and in regaining control over their lives. This team is part of a City of Santa Monica strategy to combat homelessness. The goal of HMST is to target the highest utilizers of the City of Santa Monica's emergency resources (police, fire, and hospitals). The skilled interdisciplinary team uses best practices for engaging chronically homeless individuals with co-occurring mental health, substance use, and/or medical issues. A low client-to-staff ratios is used to maximize effectiveness. The team works closely with each client to develop individualized service plans. The Case Manager is responsible for identifying, engaging and providing support to homeless clients, including providing referrals, linkages, and coordinating care. The Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.
ESSENTIAL DUTIES and RESPONSIBILITIES:
1. Utilize harm reduction, social, environmental, and motivational, strategies to support clients, in collaboration with clinicians, other counselors, case managers, and support staff
2. Encourage and promote an environment that is strength based to assist clients in meeting their individual goals
3. Street outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff assist with enrollment process as needed
4. Assist clients to acquire permanent housing utilizing a variety of resources.
5. Provide crisis intervention, basic services, and short-term and long-term case management services to currently homeless and previously homeless housed individuals.
6. Develop effective, trusting relationships with clients with a focus on facilitating their move towards independence.
7. Complete all charting in a timely manner.
8. Provide information, referrals and social services advocacy.
9. Network with agency and outside service providers, ensuring client access to appropriate resources.
10. Provide life skills counseling as appropriate.
11. Collaborate and communicate effectively with police officers and local hospital staff to reduce police contact and ED visits by targeted population.
12. Work effectively on an interdisciplinary team of a Licensed Program Manager, Physician Asst, Substance Use Case Manager, Clinical Case Manager, Psychiatrist, and Peer Advocate.
13. Other duties as assigned.
QUALIFICATIONS:
1. B.A. or equivalent experience.
2. Minimum of two (2) years in case management.
3. Demonstrated knowledge of issues faced by population served (homelessness, serious mental illness, substance addiction, and physical health problems).
4. Skilled in non-violent crisis intervention.
5. Ability to self-motivate, work independently, and communicate effectively.
6. Able to work collaboratively as part of an interdisciplinary team
7. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
8. Computer literate; able to use computerized database system for client file management.)
9. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
10. Computer literacy, including knowledge of Microsoft Word, Outlook and Excel
11. Detail oriented with excellent time management, organizational, written, verbal, and computer skills

PREFERRED QUALIFICATION(S):
Spanish-speaking

WORK ENVIRONMENT:
Mostly field work with shared office space. No remote work option.









EXPECTED BEHAVIORS OF ALL STAFF


Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate




Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks

Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts







Other details



Pay Type
Hourly

Min Hiring Rate
$23.08

Max Hiring Rate
$23.08

Travel Required
Yes

Required Education
High School






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Keywords: The People Concern, Santa Monica , Case Manager - HMST, Executive , Santa Monica, California