Case Manager, Permanent Supportive Housing - Westside
Company: The People Concern
Location: Santa Monica
Posted on: April 16, 2024
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Job Description:
Case Manager, Permanent Supportive Housing - Westside
Los Angeles, CA, USA * Santa Monica, CA, USA
Req #449
Wednesday, October 4, 2023
About the People ConcernThe People Concern empowers the most
vulnerable among us to rebuild their lives. One of Los Angeles
County's largest social services agencies, The People Concern was
formed in 2016 in a merger of two trusted social service
organizations based in Los Angeles County, OPCC and Lamp Community.
Informed by more than fifty-eight years of work in the community,
The People Concern is a leading provider of, and advocate for,
evidence-based solutions to the multi-faceted challenges inherent
in homelessness and domestic violence.With compassion and profound
respect for those we serve, we provide a fully integrated system of
care - including outreach, interim housing, mental and medical
health care, substance abuse services, domestic violence services,
life skills& wellness programs, and permanent supportive housing -
tailored to the unique needs of homeless individuals, survivors of
domestic violence, challenged youth, and others who have nowhere
else to turn.The People Concern's model of integrated and
comprehensive care empowers our participants to navigate the
multi-faceted obstacles in their lives, become their best selves,
and ultimately, connect with and contribute to their
communities.
Case Manager, Permanent Supportive Housing - Westside
SUMMARY
Through the use of evidence-based practices such as harm reduction,
housing first, and trauma-informed care, the Case Manager supports
Clients' housing stability, self-sufficiency, and community
integration. The Case Manager partners with Clients who are
currently homeless to assess and address barriers to housing
placement. Once Clients locate best-fit housing, The Case Manager
works to implement interventions with recently housed Clients to
support housing retention and further coordinates multiple services
to meet individualized needs. The Case Manager collaborates with
Clients to learn independent living skills and other life-skills
vital to successful transition from homelessness into permanent
housing.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Maintain a caseload of approximately 20 high acuity Clients for
intensive case management services (up to 40 if low acuity).
2. Develop relationships with Clients with a focus on facilitating
independence and maintenance of improved physical and mental
health.
3. Collaborate with LA County Department of Mental Health (DMH) and
Department of Health Services (DHS) programs to enhance
coordination within Clients' treatment team.
4. Engage Clients and implement interventions with an approach
emphasizing Client choice, harm-reduction, and psychosocial
rehabilitation within a setting guided by trauma-informed care,
housing-first principles, and professional boundaries.
5. Assist in the screening, intake, and enrollment of Clients
including orientation to program policies and goals.
6. Complete comprehensive biopsychosocial assessments and
functional needs assessments to guide individualized treatment
planning.
7. Complete quarterly collaborative goal plans with Clients with
the purpose of targeting areas that will improve quality of life
and health outcomes.
8. Write and maintain accurate, complete, and up-to-date progress
notes and data in electronic databases as required by the program
and its funding sources.
9. Ensure all Client documents within physical charts are complete,
accurate, current, and filed as guided by agency, department, and
funder expectations.
10. Maintain confidentiality of Client information per HIPAA and
internal agency guidelines.
11. Assist Clients in applying for and obtaining all benefits to
which they are entitled.
12. Coordinate appointments, transportation, and follow-up services
for Clients to improve access to primary health care, mental health
care, substance use services, and other local resources in order to
build sustainable community connections and reduce the need for
emergency health care services.
13. Directly transport Clients in personal vehicle to various
agencies and healthcare providers in the greater Los Angeles area
to decrease barriers to access and increase community
reintegration.
14. Support Clients by teaching and modeling life skills involved
such as budgeting, housekeeping, meal preparation, appointment
scheduling, health maintenance, and socialization within
communities where they become housed.
15. Communicate effectively with property managers and other third
party partners.
16. Work cooperatively and cohesively with multidisciplinary team
including participation in weekly staff meetings, direct individual
supervision, and trainings.
17. Adapt workload as directed by supervisor in response to funder
expectations.
18. Other duties, as assigned.
QUALIFICATIONS
1. Bachelor's degree preferred; or a minimum two years' experience
working with homeless individuals, preferably those living with
mental illness and/or substance addictions, or an equivalent
combination of education and experience.
2. Valid Driver's license, reliable car, auto insurance, and an
acceptable driving record.
3. Willing and able to transport Clients in your personal
vehicle.
4. Demonstrated knowledge of case management, preferred.
Able to work in a high tolerance Harm Reduction model with Clients
experiencing multiple barriers.
WORK ENVIRONMENT
1. Combination of field and office environment.
2. Regularly required to sit, stand, bend; occasionally lift or
carry up to 35 lbs.
3. On occasion walk or drive to different local sites.
4. Will necessitate working in busy and loud environments.
5. Will be exposed to elements like cold, heat, dust, noise and
odor.
6. May need to bend, stoop, twist, and sit throughout the day.
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
The People Concern is an equal opportunity employer dedicated to
non-discrimination in employment. We select the most qualified
individual for the job based on job-related qualifications
regardless of race, color, age, sex, religion, national origin,
disability, ancestry, marital status, credit history, sexual
orientation, arrest and court record, genetic information, veteran
status or any other status protected by federal, state or other
applicable laws.
Equal Opportunity EmployerThe People Concern is an equal
opportunity employer dedicated to non-discrimination in employment.
We select the most qualified individual for the job basedon
job-related qualifications regardless of race, color, age, sex,
religion, national origin, disability, ancestry, marital status,
credit history, sexual orientation, arrest and court record,
genetic information, veteran status or any other status protected
by federal, state or other applicable laws.
Benefits& Perks
Other details
Pay Type
Hourly
Min Hiring Rate
$23.08
Max Hiring Rate
$23.08
Travel Required
Yes
Required Education
High School
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Keywords: The People Concern, Santa Monica , Case Manager, Permanent Supportive Housing - Westside, Executive , Santa Monica, California
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