Senior Director, Commercial - Global Advanced Analytics and Data Science
Company: Gilead Sciences, Inc.
Location: Santa Monica
Posted on: November 20, 2023
Senior Director, Commercial - Global Advanced Analytics and Data
Science United States - California - Foster City, United States -
California - Santa Monica Commercial/Sales Operations Regular Job
DescriptionAt Gilead we believe every employee deserves a great
leader. As a people leader now or in the future, we expect that you
will model and create an environment of inclusion, be intentionally
focused on the hiring, development, growth and retention of talent,
and empower teams to align and achieve goals.Job Description Kite's
Global Data and Digital Innovation (GDDI) team is the engine
catalyzing transformation to deliver premier HCP and patient
experience through advanced data and digital capabilities. We are
seeking a dynamic and experienced Sr. Director of Global Advanced
Analytics and Data Science to lead global data intelligence and
analytics in support of our Commercial program . This pivotal role
involves strategizing, developing, and implementing data science
solutions to enhance and elevate customer and patient experiences,
across all modes of communication , including channels, content,
messages, etc. and contributing to our overall mission of bringing
the promise of cell therapy to as many eligible patients as
possible. This position will also have the responsibility for
advanced analytics initiatives such as patient event prediction,
customer segmentation, etc. Overall, this is a key role in
implementing data-driven strategies that will significantly impact
our business' results in a competitive landscape. This opportunity
is based at Kite's Global HQ in Santa Monica, CA (preferred) or
Foster City, CA with occasional (-10%) travel to other Kite /
Gilead locations globally, as required by the role. This is a
global commercial leadership position in the Global Analytics and
Commercial Operations (GACO) organization and reports to the head
of Global Data and Digital Innovation (GDDI) . The GDDI team is
accountable for enhancing data and digital capabilities across
Kite's Commercial organization and the customers we serve. KEY
RESPONSIBILITIES This is a global leadership role with following
- Leadership , Strategy , and Value Realization: Provide
visionary leadership in the role of data science in encouraging the
development and implementation of best-in-class strategies for
omnichannel customer engagement , and in advanced analytics
solutions to meet the needs of our commercial teams. Proactively
communicate and collaborate with internal stakeholders to diagnose
needs and deliver data-driven results . Collaborate with
cross-functional teams to align advanced analytics and data science
initiatives with overall business goals. Encourage change and
adoption in the organization . Communicate and engage with
stakeholders to continuously improve the value delivered to our
stakeholders. Communicate complex data analytics and data science
concepts and results to non-technical stakeholders within the
organization clearly and effectively. D evelop and oversee a team
of data scientists, analysts , and contributors to drive optimal
analytics solutions for the business.
- Lead Advanced Analytics initiatives: Develop and lead
innovative advanced analytics strategies and methods that
effectively address the business goals and needs of our brands.
Maintain continuous alignment of the advanced analytics team with
our commercial business strategy , keeping up-to-date knowledge of
industry trends, competition , and overall market and regulatory
landscape. Support Advanced Analytics capabilities including
supporting ongoing upkeep and operations.
- AI/ML Intelligence Models: Develop models to elevate impact
through our omni-channel programs - examples might include
Development of advanced ML models to leverage customer and other
sources of data, to facilitate improved engagement of our customers
across communication platforms, such as digital platforms, social
media, CRM Data, and more. Create insights that inform marketing
strategies, and customer experience enhancement. Customer Behavior
Modeling: Lead efforts to analyze customer behavior patterns and
preferences through data mining, machine learning , and predictive
analytics . Translate insights into actionable recommendations for
optimizing engagement strategies, and scale models to generate
impact at scale. Personalization : Spearhead the creation of
personalized experiences for customers by developing sophisticated
personalization models. Utilize critical thinker insights to tailor
marketing content, recommendations, and communication strategies.
Impact measurement: Improve measurement strategies and controlled
experiments to understand impact of our programs.
- Data Governance and Ethics : Ensure compliance with data
privacy regulations (such as GDPR and HIPAA) and uphold the highest
standards of data ethics.
- Capability Evaluation : Stay abreast of emerging data science
capabilities and industry trends in service of personalization and
customer engagement models. Evaluate and recommend new capabilities
that can enhance existing techniques and encourage business growth
- Cross-Functional Collaboration : Collaborate closely with
Market Insights (Global and Regional), IT, Marketing, Sales,
Analytics teams to integrate data-driven insights into data science
and and AA projects.
- Organizational Change Management : Formulate and implement
change management strategies, to strengthen adoption, cross-
enterprise communities of practice, continuous improvement, and
creativity . Communicate complex technical concepts effectively to
- Documentation & Knowledge Base: Support the development of
comprehensive documentation and maintain a knowledge base to ensure
business continuity, retain intellectual property , and facilitate
information sharing .
- Vendor Management : Proactively manage and optimize business
vendor relationships , oversee contract negotiations, and ensure
consistent performance and delivery to support operational needs
and strategic goals .
- People Management & Team Leadership : Develop a high-performing
global team. Create a collaborative environment , manage
performance, cultivate professional growth , and ensure achievement
of all set business goals and objectives .
- Budget Management & Resource Allocation: Manage department
budget to agreed financial target and effectively allocate
resources to ensure optimal utilization and alignment with
organizational objectives .
- Culture: Create and promote individual and team accountability,
empowerment, and engagement . Recognize diverse perspectives and
promote inclusivity. BASIC QUALIFICATIONS
- Advanced scientific degree (i.e., MD, PharmD, PhD) and 10+
years of experience OR
- Master 's Degree and 12+ years of experience OR
- Bachelor's Degree and 14+ years of experience PREFERRED
- Advanced degree (Ph.D. or Master's ) in Data Science, Computer
Science, Statistics, Economics, or a related field.
- Demonstrated experience in life science industry preferably in
Oncology/Rare Disease area.
- Demonstrated experience in data science, machine learning , and
advanced analytics , with a track record of applying these skills
to customer engagement or marketing metrics in the pharmaceutical
or healthcare sector.
- Meaningful leadership skills with a demonstrated ability to
lead and manage a diverse team of data scientists and analysts
- Proficiency in programming languages such as Python, R, and
proficiency in using data manipulation and visualization
- In-depth knowledge of advanced analytics , machine learning ,
AI techniques, and their practical applications.
- Experience with handling and analyzing large, complex datasets
and integrating data from various sources.
- Experience developing and supporting enterprise teams to
develop end-to-end ML results and applications. A good
understanding of ML Engineering and ML Operations will be a
- Demonstrated ability to hire, deliver , and develop high
performing teams to meet the needs of a highly dynamic and complex
- Familiarity with data privacy regulations and ethical
considerations in data science.
- Excellent communication and interpersonal skills , with the
ability to convey complex technical concepts to non-technical
- Excellent business acumen and the ability to align data science
strategies with overarching business goals . #LI- ML1 #IND123 The
salary range for this position is: $225,590.00 - $291,940.00.
Gilead considers a variety of factors when determining base
compensation, including experience, qualifications, and geographic
location. These considerations mean actual compensation will vary.
This position may also be eligible for a discretionary annual
bonus, discretionary stock-based long-term incentives (eligibility
may vary based on role), paid time off, and a benefits package.
Benefits include company-sponsored medical, dental, vision, and
life insurance plans*.
For additional benefits information, visit:
* Eligible employees may participate in benefit plans, subject to
the terms and conditions of the applicable plans.
For jobs in the United States:As an equal opportunity employer,
Gilead Sciences Inc. is committed to a diverse workforce.
Employment decisions regarding recruitment and selection will be
made without discrimination based on race, color, religion,
national origin, gender, age, sexual orientation, physical or
mental disability, genetic information or characteristic, gender
identity and expression, veteran status, or other non-job related
characteristics or other prohibited grounds specified in applicable
federal, state and local laws. In order to ensure reasonable
accommodation for individuals protected by Section 503 of the
Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment
Act of 1974, and Title I of the Americans with Disabilities Act of
1990, applicants who require accommodation in the job application
process may contact ApplicantAccommodations@gilead.com for
assistance.For more information about equal employment opportunity
protections, please view the 'Know Your Rights' poster.NOTICE:
EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
PAY TRANSPARENCY NONDISCRIMINATION PROVISION Our environment
respects individual differences and recognizes each employee as an
integral member of our company. Our workforce reflects these values
and celebrates the individuals who make up our growing team.Gilead
provides a work environment free of harassment and prohibited
conduct. We promote and support individual differences and
diversity of thoughts and opinion.For jobs in France:Conform--ment
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informons du fait que les donn--es personnelles renseign--es
pourront faire l'objet d'un traitement informatique par Gilead et
pourront --tre transmises aux Organismes Sociaux. Par ailleurs,
vous disposez d'un droit d'acc--s, de rectification et de
suppression des donn--es vous concernant. Vous pouvez exercer ce
droit en contactant: FranceDataPrivacy@gilead.com Share: Job
Requisition ID R0038382 Full Time/Part Time Full-Time Job Level
Director Click below to return to the Gilead Careers siteClick
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Kite, a Gilead company Careers site
Keywords: Gilead Sciences, Inc., Santa Monica , Senior Director, Commercial - Global Advanced Analytics and Data Science, Executive , Santa Monica, California
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