Relationship Manager II- Santa Monica, CA.
Company: City National Bank
Location: Santa Monica
Posted on: March 14, 2023
Job Description:
RELATIONSHIP MANAGER II
WHAT IS THE OPPORTUNITY?
Responsible for managing a portfolio of business and personal
relationships. Through proactive client profiling deepens client
relationships by cross selling appropriate products and services.
Develops new clients through referral sources and business
development calling efforts. Actively engages in the sales process
of the branch to ensure attainment of branch and individual goals
and objectives. Must be in good standing under "The Secure and Fair
Enforcement for Mortgage Licensing Act of 2008" (Safe Act).
Personal and Business Banking Division
As a member of City National's Personal & Business Banking group,
you will have the opportunity to make a real difference through a
signature client experience. Our branch network delivers proactive
advice and high-level financial solutions with a Global
Relationship Management--- model that most banks extend only to
larger businesses and high-net-worth families. Our tailored
solutions address the financial needs of individuals, organizations
and small to mid-sized businesses with an array of products and
services, from simple to complex.
WHAT WILL YOU DO?
- Responsible for finding, identifying and developing new
clients, in targeted segments including business and professional
segments, and Preferred Banking as defined, through proactive
outside calling efforts and cultivating strong partnerships with
center of influences in and around the community for referral
opportunities.
- Responsible for managing a portfolio of both business and
personal relationships with an emphasis on proactive client
profiling to deepen relationships by developing solutions and cross
selling additional needs based products and services
- Develops and executes sales strategies, branch marketing plan
and business development programs. Monitors, evaluates, recommends
and implements adjustments to program to ensure achievement of
goals. With Branch Manager, customizes individual branch plan to
meet local market needs.
- Calls on and collaborates with prospects and existing clients
to determine their financial needs and formulates a relationship
development plan that specifies ways in which products and services
can meet their business or personal objectives.
- Manages an active client relationship portfolio with an
emphasis on expanding existing relationships and adding new
qualified relationships within the Business and Professional and
Preferred Banking segments.
- Ensures timely collection of financial documents, prepares
competent Business Information Transmittal for new and renewing
credit
- Maintains an awareness of marketplace products, practices,
rates and changes to ensure branch capitalizes on competitive
opportunities.
- Interacts in an effective and professional manner with all
levels of Bank personnel, corporate and bank clients demonstrating
commitment to quality client service.
- Represents the Bank by actively participating in outside civic
and community affairs, business and industry-related organizations,
and other professional activities as appropriate.
- Ensures that decisions made are consistent with all Bank
policies and procedures, as well as applicable regulations, and
that the risk associated with those decisions can be effectively
managed.
- Responsible for tracking individual performance goals and
results in a timely and accurate manner for reporting
purposes.
- Maintains collaboration with city loan center and sales
partners.
- Complies fully with all Bank Operational and Credit policies
and procedures as well as all regulatory requirements (e.g. Bank
Secrecy Act, Know Your Client, Community Reinvestment Act, Fair
Lending Practices, Code of Conduct, etc.).
Division Specification
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor's Degree in Business Administration, Accounting,
Finance or related discipline preferred.
- Minimum 5 years of direct sales experience required.
- Minimum 5 years of experience in a financial institution
required.
- Minimum 3 years of new accounts with a strong focus on business
development experience required.
Skills and Knowledge
- Must be in good standing under "The Secure and Fair Enforcement
for Mortgage Licensing Act of 2008" (Safe Act) and must be
registered/licensed with the "Nationwide Mortgage Licensing System
and Registry"; or must be able to be registered under the Safe
Act.
- Comprehensive knowledge of bank products and services.
- Strong knowledge of various phases of sales management,
including planning, goal setting, project/time management and
selling techniques.
- Accomplished sales skills and working knowledge of consumer &
business lending; understanding of business credit & underwriting;
and actively managing a portfolio of discerning clients.
- Excellent business development and client relationship
skills.
- Excellent interpersonal, verbal and written communication
skills.
- Strong motivational and leadership skills
- Experience in developing and executing sales strategies, branch
marketing and business development.
- Understanding of various phases of sales management, including
planning, goal setting and selling techniques.
- Maintains an awareness of marketplace products, practices,
rates and changes to ensure branch capitalizes on competitive
opportunities.
- Strong knowledge of operations, regulatory compliance and
banking regulations preferred.
- Customizes individual branch plan to meet local market
needs.
- Strong computer skills.
Compensation
Starting base salary: $71,869 - $114,797 per year. Exact
compensation may vary based on skills, experience, and location.
This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these
basic qualifications
The preceding job description has been designed to indicate the
general nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do,
including the benefits and perks we offer our colleagues. Get an
inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to
diversity and inclusion. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status or any other basis protected by
law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one
we've always gone further than the competition to help our clients,
colleagues and community flourish. City National Bank was founded
in 1954 by entrepreneurs for entrepreneurs and that legacy of
integrity, community and unparalleled client relationships
continues to drive phenomenal growth today. City National is a
subsidiary of Royal Bank of Canada, one of North America's leading
diversified financial services companies.
Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled
Keywords: City National Bank, Santa Monica , Relationship Manager II- Santa Monica, CA., Executive , Santa Monica, California
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