Manager, Ad Ops Solutions
Company: Disney Media & Entertainment Distribution
Location: Santa Monica
Posted on: June 20, 2022
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Job Description:
Disney's Addressable Ad Operations team is seeking a Manager of
Ad Operations Solutions who will be an exceptional addition to our
Sales and Advertising Operations team on one or more of our
exciting brands. These brands are composed of The Walt Disney
Company's (NYSE: DIS) global entertainment and news television
properties, owned television stations, as well as radio and
publishing businesses. This includes the ABC Television Network,
ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu,
Disney Channels Worldwide, Freeform, FX and National Geographic as
well as Disney/ABC Domestic Television and Disney Media
Distribution.
As Manager, Ad Ops Solutions you will be responsible for growing
and managing Ad Ops Solutions Specialists primarily focused on
providing best in class service in the monitoring of ad sales
campaigns for accuracy and efficiency.---Additionally, you will
oversee a team also serving as the first point of escalation for
the Ad Ops teams for technical support across the Disney Ad
Platforms. Reporting to the Senior Manager, Ad Ops Solutions, this
role will design proper training documentation and processes, as
well as partner closely with various members of Sales and Ad Ops
Management to enhance our ad tools and reporting systems and
operationalize our quality control processes.---The right person
for this role is both goal and process orientated, and while
technical, has excellent internal and cross departmental
communication skills. If you are someone who has the desire to grow
and mentor a team, be a strategic thought leader and drive
technological innovation and process, then this is a great role for
you.Responsibilities : Manage a team that will field and triage day
to day ad server and platform escalations; working with the Ad
Platform, VX Social Engagement and Engineering teams for resolution
and providing real-time communication to the Ad Ops team Coach and
mentor team members with tangible and frequent performance
feedback, maximizing retention and focusing on career growth for
direct reports Establish and develop a team that will review order
management systems, targeting instructions, campaign assets---and
implementation within the ad server---as part of monitoring the
accuracy of campaign launches within the Ad Operations' trafficking
and execution processes Create a data-driven approach that will
formulate reporting and insights into where process development
opportunities exist in order to foster additional training needs
amongst the Sales and Ad Operations teams Organize metrics for the
greater Sales organization to pinpoint process-related
inefficiencies, measure accuracy, and track performance Collaborate
with Sales & Ad Ops Management to ensure all aspects of campaign
planning and setup, management, and creative implementation are
upheld with efficient processes Maintain deep comprehension of ad
server delivery logic and industry standards Maintain proper usage
and functionality of internal sandbox/test tool environments and
debugging tools for testing and investigation purposes Use insights
and learnings to help drive awareness for product development,
feature enhancements and bug fixes On-call support may be required
for after-hours client-related emergencies Basic Qualifications :
Minimum of 5 years of experience in Digital Ad Sales Operations At
least 2 years of experience managing or mentoring multiple
individuals Detailed comprehension and experience in trafficking
digital video and other formats, including VAST and VPAID
Experience with a video ad server (FreeWheel, Doubleclick for
Video, etc.) Expert problem solving and troubleshooting abilities
Excellent client and interpersonal skills, with a flexible attitude
Deep knowledge in Microsoft Office Suite (Outlook, PowerPoint,
Excel) Strong verbal and written communication skills along with
experience and comfort presenting in front of large groups
Familiarity with Flash, JavaScript, HTML5 or CSS a plus Required
Education :
Keywords: Disney Media & Entertainment Distribution, Santa Monica , Manager, Ad Ops Solutions, Executive , Santa Monica, California
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