Sr. Product Manager
Company: TigerConnect
Location: Santa Monica
Posted on: May 15, 2022
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Job Description:
Job Description TigerConnect transforms healthcare with the
industry's most widely adopted clinical collaboration platform ---
uniquely modernizing the way doctors, nurses, care teams, patients,
and data connect. With solutions spanning care communication,
patient engagement, scheduling, alarm notifications, nurse call,
and more, TigerConnect accelerates productivity, reduces costs, and
improves patient outcomes, safely and securely. Trusted by more
than 7,000 healthcare organizations for user-friendly, yet
enterprise-ready solutions, TigerConnect delivers 99.99% verifiable
uptime for more than 10 million messages each day. TigerConnect's
product management team is looking for a talented and experienced
product leader who is passionate about user experience and solving
customer challenges. This product leader will support the telephony
solutions and integrations for TigerConnect. TigerConnect is the
leader in messaging and communications in healthcare, seeking a
savvy and innovative product leader to help deliver exciting new
features and experiences in the space. The Sr. Product Manager will
work closely with our team of talented software engineers, UX/UI
designers, data engineers, and solutions engineers to deliver new
features and product enhancements. In this position, you'll have
the opportunity to take ownership and play a critical role in our
company's growth. The successful candidate must be a problem
solver, analytical and a team player. What You'll Own: Partner
closely with the Product Line Executives for Telephony and EHR
integrations to set product strategy and direction Define, plan,
and manage the roadmap for telephony features and enhancements
Identify customer pain points and needs by leading conversations
with internal and external stakeholders Serve as a subject matter
expert for telephony technologies including VOIP and PBX Serve as a
point of contact for external development and integration partners
Establish and articulate product strategy and urgency based on
various incoming sources: corporate strategy, customer feedback,
Engineering suggestions, Sales Team requests, industry trends, etc.
Lead product development efforts through specifications, product
acceptance, backlog prioritization, and other tasks to push
development forward and keep projects on track Partner and plan
with engineering teams to bring your product to life, leveraging
agile development methodologies Triage and prioritize bugs to
provide direction for engineering and QA teams Collaborate and
communicate with cross-functional teams for your projects Analyze
product quality and engagement performance with Mixpanel,
Appsflyer, Crashlytics and other internal analytics tools Keep
pulse and perspective of the competitive landscape, as well as
industry standards/protocols What You Bring to the Table:
Bachelor's degree, MS or MBA preferred 5 years of relevant work
experience as a product leader; consultant in software development,
healthcare, and/or telephony solutions Experience with telephony
systems and other healthcare information technology Experienced
with enterprise or B2B products Ability to understand and discuss
technical concepts, analyze tradeoffs, and evaluate solutions with
stakeholders Entrepreneurial, inquisitive, and empathetic Penchant
for data-driven decision making and analytical thinking Excellent
problem-solver, with the ability to tackle challenges based on
research, data, and industry trends Proficient communication,
influencing, and interpersonal skills Solid sense and belief of
user-centered design and intuitive UX ZR Who We Are: We are
recognized as a top Cyber Security Company to Know, one of the 5
Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best
Places to Work in Healthcare 5 years in a row (2015, 2016, 2017,
2018, and 2019) and Built In LA's 2021 Best Places to Work, Best
Midsize Companies to Work, Best Paying Companies and Best Perks &
Benefits. Why We're Different: We are the largest provider of
clinical communication and collaboration solutions in the U.S.
We're making much-needed, major changes in the healthcare industry
- allowing nurses and doctors to treat more patients, more quickly
Prime office space in the major tech ecosystems of California -
Silicon Beach and Silicon Valley - each complete with a loaded
fridge and tons of other perks (think rock climbing wall, food
trucks, yoga, happy hours & more) An opportunity to work closely
with a proven executive team, board, and serial entrepreneurs
(www.tigerconnect.com/about) A fun environment that embraces a
"work hard-play hard" culture We have team members that love what
they do and are willing to go the extra mile to help clients,
support the company's rapid growth, and ultimately optimize
healthcare workflows This is a full time opportunity with a
competitive salary, medical benefits, and 401K matching plan
TigerConnect is an Equal Opportunity Employer. Recruiting firms
that submit resumes to TigerConnect without first entering into a
written contract with TigerConnect will not be entitled to any
compensation on candidates referred by that firm. TigerConnect
Applicant and Employee Privacy Notice
Keywords: TigerConnect, Santa Monica , Sr. Product Manager, Executive , Santa Monica, California
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