Program Manager
Company: FIGS
Location: Santa Monica
Posted on: May 9, 2022
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Job Description:
Program Managers at FIGS drive large scale programs and projects
to success! You will be responsible for identifying the
stakeholders, driving to set roadmaps and strategies for the
program, leading delivery, reporting status, and holding the bar on
quality. Ability to handle complex inter-team dependencies and
bridge the gaps in technical management. You will need to work with
many teams in different domains and will work effectively with
engineers, engineering managers, product managers, and customer
service teams. If you are someone with a strong technical
background, excellent problem solving ability and is passionate
about managing large scale programs and projects then we want you
to join our team!
Responsibilities
Collaborate with the Engineering, Digital Product Managers team for
program planning, milestone and success criteria definition,
resource allocation plan, and estimation leading to predictable
delivery.
Manage program financials related to capitalization.
Collaborate with business cross functional teams to surface
dependencies, identify risks or opportunities, provide mitigation
plans and drive iterative refinements.
Anticipate bottlenecks, providing escalation management and making
tradeoffs
Identify unstructured problems and drive technical and operational
improvement, business strategies, and technical solutions across
teams
Analyze data sets quickly to identify complex patterns and
relationships resulting in practical solutions to real business
problems.
Leverage tools and processes to improve product development
productivity in support of the program.
Communicate successes, schedules, priorities, issues and overall
program health to all levels in the company.
Create, track, and drive critical paths, flagging and managing
risks, dependencies and decisions that affect the program.
Drive program alignment on present and future outcomes that support
the company's strategy.
Attributes
Ability to organize a new program and assemble all structural
components needed to kick off and mobilize teams.
Confidently and accurately manage cross-team dependency and risk
identification and resolution.
Able to translate technical details into useful information for
non-technical stakeholders.
Ability to communicate complex information/situations in a clear
and concise manner to all levels.
Strong influencing and networking skills with the ability to drive
and take action proactively, with a focus on outcomes and
deliverables.
Able to manage up and down the org, keeping program goals at the
forefront.
Analytical, solution oriented.
Confidence and ability to have difficult conversations when
needed.
Software Development, Business function and Financial Acumen
Ability to absorb a holistic understanding of the program from User
to Prioritization to Delivery to Support.
Experience with managing large-scale programs with a wide impact
radius (such as migrations/deprecations etc.).
Ability to set up reports/dashboards such that manual effort is
reduced.
Qualifications
5+ years of program management experience in matrixed software
development organizations.
General understanding of softwares such as Jira, PLM system
(Centric is a plus), ERP system (Netsuite is a plus) and Supply
Chain (OMS, WMS, etc)
Bachelor's degree in Computer Science, related technical field, or
equivalent practical experience.
Have a deep understanding of agile principles and how to apply them
effectively
Experience with common software development methodologies and
standards.
Work experience in a fast growth startup environment.
Self starter, takes initiative and provides pragmatic approaches to
implementation success.
Ability to provide technical recommendations in solving software
engineering challenges. involving bug triage, pull requests, source
control, continuous integration, etc.
Experience in system integration and digital/cloud operations.
Experience in SOX Compliance.
A Little Bit About Us---
The medical apparel industry is antiquated, highly fragmented and,
until FIGS, was driven solely by low-cost providers offering a
limited selection of poor quality products sold through third party
distributors. FIGS is revolutionizing the medical apparel industry
by creating the highest quality medical apparel in the world and by
selling directly to medical professionals through our branded
ecommerce site.
FIGS' foundation is built on product quality, and we have a
relentless focus on three key areas: fabric, fit and function. We
developed our proprietary, performance-oriented fabric technology
to meet the demands of the medical profession. FIGS' Technical
Collection fabric is wrinkle resistant, moisture-wicking,
lightweight, breathable and offers four-way stretch. Our designs
are tailored, sophisticated and innovative, incorporating features
such as yoga waistbands, smart storage (pockets, zippers, hidden
pockets) and inspirational sayings inside each garment that appeal
to modern healthcare professionals.
By offering a branded and customer-centric online shopping
experience, we are changing how medical professionals buy their
workwear. Through our website, social media, and participation in
medical conferences and events, we have built a strong following
within the medical community and a meaningful connection with our
customers, which allows us to understand their needs and to ensure
that FIGS is continuously improving and innovating.
FIGS' Threads for Threads initiative is central to our mission.
FIGS has donated hundreds of thousands of scrubs to healthcare
providers in need around the world.
Keywords: FIGS, Santa Monica , Program Manager, Executive , Santa Monica, California
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