Senior Product Manager, SaaS

Company: Community
Location: Santa Monica
Posted on: February 25, 2021

Job Description:

Product Santa Monica, California, United States Full time Product Community powers direct relationships and one-on-one conversations between Leaders and their Members through text messaging at scale. Launched in 2019 and headquartered in Santa Monica, Calif., Community is breaking new ground in trusted marketing and communications channels by connecting Leaders--global pop culture stars, local community organizers, small business owners and brands--to their Members to drive conversations that convert into actions, sales, revenue and more. Please Note: Los Angeles or Pacific time zone candidates only. About the role and your impact
As Senior Product Manager you will be responsible for growth and success of our customers at Community. You will act as an innovator and owner for the onboarding of our customers, expansion of our reach, and defining the roadmap while inspiring a team to execute on your vision. Your work will go into the hands of some of the most influential people in the world to reach tens of millions of members in their communities. Not only will you have an opportunity to drive change at a rapidly growing organization, you will also partner with a high-calibre engineering team and closely collaborate with leadership. What you'll do

• Inspire a high performing team to continue generating novel approaches on how we acquire customers - ensuring a seamless experience for each new customer on our platform.
• Champion products and features from conception to implementation; work with multiple teams to identify bottlenecks in our software sales funnel & build a self service onboarding experience.
• Demonstrate strong product judgement and expertise with an ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business goals.
• Formulate and test hypotheses, gather data, synthesize findings and promote data-literacy across the organization.
• Understand the competitive landscape by keeping up with the latest trends in marketing, e-commerce and communications technologies. What you'll bring
  • 5+ years relevant experience in Product Management
  • BS in Computer Science, Economics, Mathematics or relevant technical field a plus
  • Experience developing and scaling high-growth SaaS products
  • Track record of identifying internal & external customer needs
  • High-level project management and tracking skills to help drive new features from conception to execution
  • Ability to garner respect and collaborate with a senior team of engineers
  • Excellent organizational skills to juggle competing tasks and priorities
  • Extraordinary problem-solving and analytical skills with an ability to break down complex problems into actionable next steps and to back up assumptions with data
  • Cross functional collaboration with teams in multiple geographies to deliver on numerous projects
  • High EQ with excellent written and oral communication skills Community is proud to be an equal opportunity employer. We commit ourselves to inclusivity across race, gender identity, sexual orientation, religion, body size, disability, age, and class - in everything we do. Community does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Keywords: Community, Santa Monica , Senior Product Manager, SaaS, Executive , Santa Monica, California