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Front Office Admin Support - 15th Street Plaza Primary Care

Company: UCLA Health
Location: Santa Monica
Posted on: June 24, 2022

Job Description:

In this role, you will provide administrative and patient care support to the UCLA Health 15th Street Plaza Primary Care clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Verify registration and insurance information and Pharmacy. Collect co-payments at time of service and supply receipts. Take accurate phone messages and handle general inquiries. Receive, sort, route mail, and documents. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Responsibilities

In this role, you will provide administrative and patient care support to the UCLA Health 15th Street Plaza Primary Care clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Verify registration and insurance information and Pharmacy. Collect co-payments at time of service and supply receipts. Take accurate phone messages and handle general inquiries. Receive, sort, route mail, and documents. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Qualifications

Minimum 2 year experience in working in a fast pace clinic setting, preferably in a family practice/internal medicine practice.

Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

Excellent organizational skills and ability to prioritize assignments.

Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Skill in using a PC with associated programs including Word, Excel, and E-mail.

Demonstrated work experience with a database computer program.

Knowledge of major medical insurance plans and types of coverage provided.

Working knowledge of electronic medical record systems to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, hospital lab results and medical reports.

Knowledge of medical terminology.

Excellent customer service skills are a must!

Prior pediatric experience preferred.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: UCLA Health, Santa Monica , Front Office Admin Support - 15th Street Plaza Primary Care, Administration, Clerical , Santa Monica, California

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