Front Office Admin Support - 15th Street Plaza Primary Care

Company: University of California
Location: Santa Monica
Posted on: June 17, 2022

Job Description:

Job Title: Front Office Admin Support - 15th Street Plaza Primary Care

UC Job Title: Blank Ast 2

Job Number: req21253

Work Hours: Monday-Friday, 8:30am-5:30pm

Job Type: career

Duration: Indefinite

Work Location: Santa Monica

Salary Range: 22.16 - 31.45

Job Duties:

In this role, you will provide administrative and patient care support to the UCLA Health 15th Street Plaza Primary Care clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Verify registration and insurance information and Pharmacy. Collect co-payments at time of service and supply receipts. Take accurate phone messages and handle general inquiries. Receive, sort, route mail, and documents. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Job Qualifications:

Minimum 2 year experience in working in a fast pace clinic setting, preferably in a family practice/internal medicine practice.

Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

Excellent organizational skills and ability to prioritize assignments.

Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Skill in using a PC with associated programs including Word, Excel, and E-mail.

Demonstrated work experience with a database computer program.

Knowledge of major medical insurance plans and types of coverage provided.

Working knowledge of electronic medical record systems to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, hospital lab results and medical reports.

Knowledge of medical terminology.

Excellent customer service skills are a must!

Prior pediatric experience preferred.

Bargaining Unit: CX

Layoff Referral Deadline:

Posted Date: 12/10/2021

Posting Category: Clerical/Administrative

Keywords: University of California, Santa Monica , Front Office Admin Support - 15th Street Plaza Primary Care, Administration, Clerical , Santa Monica, California