Administrative Assistant II, Ophthalmology - Santa Monica

Company: UCLA Health
Location: Santa Monica
Posted on: November 12, 2021

Job Description:

Responsibilities

In this role, you will coordinate and schedule all aspects of patient surgeries for ophthalmologists in multispecialty group practice, including pre-operative testing, insurance verification, obtaining pre-authorizations and scheduling post-operative visits. This position also provides front office support including greeting patients, performing patient check-in/out processes, assuring patients are appropriately registered and insurance information is accurate. In addition, provide administrative support including collecting patient payments, performing insurance verification, scheduling follow-up appointments and/or ancillary testing, obtaining records/authorizations, and performing encounter in patient registration system(s). Assist in coordinating patient flow throughout the clinic, from registration to discharge. Coordinate and schedule all aspects of patient surgeries for ophthalmologists in multispecialty group practice, including pre-operative testing, insurance verification, obtaining pre-authorizations and scheduling post-operative visits. This position also provides front office support including greeting patients, performing patient check-in/out processes, assuring patients are appropriately registered and insurance information is accurate. In addition, provide administrative support including collecting patient payments, performing insurance verification, scheduling follow-up appointments and/or ancillary testing, obtaining records/authorizations, and performing encounter in patient registration system(s). Assist in coordinating patient flow throughout the clinic, from registration to discharge.

Qualifications

Required:

• Strong insurance verification and pre-registration background
• Working knowledge of basic medical terminology and diseases
• Strong organizational and follow-up skills
• Experience scheduling patient appointments in computerized appointment scheduling system
• Demonstrate good English - spelling, grammar, and communication skills
• Sufficient computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks
• Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors
• Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting
• Ability to work independently with minimal supervision
• Ability to multitask effectively
• Flexibility and adaptability given the dynamic nature of medicine and departmental needs
• The ability to interact calmly and effectively with patients with difficult personalities
  Preferred:
  
  • Two years of experience working in a medical teaching institution
  • Two years of experience in ophthalmology practice setting.
  • One year of experience with an electronic medical record (EMR)
  • Bilingual in Spanish
    
    UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: UCLA Health, Santa Monica , Administrative Assistant II, Ophthalmology - Santa Monica, Administration, Clerical , Santa Monica, California