Night Auditor
Company: The Pierside Hotel
Location: Santa Monica
Posted on: November 19, 2022
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Job Description:
Why us?
The Pierside Hotel, is seeking a Night Auditor to join our team in
serving guests with creativity and passion!
Work Where You Belong! A New Santa Monica stay has come ashore!
Opening in Winter 2022, The Pierside Hotel inspires an easy come,
easy go kind of getaway, where you can travel from bed to beach in
a heartbeat. Venture beyond a surface-level stay and wade a little
deeper into Santa Monica's laid-back way of life, where the views,
vibes, and vibrant culture of our coastal city shines through
inside and out.
As part of Sage Hospitality Group, we passionately strive to be the
best and create excellence in everything we do. We believe in
enriching lives one experience at a time. More than a slogan, we
empower our employees to make positive impacts on the communities
in which we live and work. By providing genuine service we build
relationships with our guests and value for our shareholders, and
we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their
entrepreneurial spirit so that it breaks preconceived notions.
We're not afraid to forge our own path. After all, it's what
industry leaders do. That's why we welcome risk takers and creative
spirits alike. No matter your daily role, Sage recognizes that your
success is about more than the work you do-it's really about who
you are, which is why we invest in your personal and professional
growth. We hope you consider joining us!
Job Overview
Audit, balance and report on the various areas of the hotel (e.g.
food and beverage outlets, rooms/front desk, gift shop, etc.) to
provide accurate, timely information and to ensure company and
Hotel policies and procedures are followed and to prevent fraud.
Responds in a professional and courteous manner to arriving,
departing and in-house guests by providing accurate and timely
information and services. Responds to telephone and in-person
inquiries regarding reservations, hotel information and guest
concerns.
Responsibilities
-Audit, balance and report on all food and beverage outlets (e.g.
restaurants, lounges, banquets, room service) cash and credit
operations to include but not limited to checks, over/short
figures/tally sheets, deposits, counts, house charges, promotional
materials, postings, etc. and reset all registers to ensure
accurate, timely information.
-Audit, balance, post and report on the front desk to include but
not limited to; room charges, phone calls, zero balance folios,
corrections, adjustments, taxes, disputed charges, over/short
figures, deposits, etc., to ensure accuracy and verify proper cash
handling procedures are followed.
-Audit, balance and prepare, verify and report on Room information
to provide rooms management with a picture of how they are
performing. Prepare and input statistics and income journal sheets
for preparation of daily reports.
-Balance and close all bank ticket codes, daily.
-Run night audit final after insuring all revenues are in balance
nightly.
-Greets and completes established check-in procedures for arriving
guests on a daily basis, using both manual and computerized
methods, in order to ensure guest are satisfied and in rooms as
requested.
-Facilitates guest departure (check-out) on a daily basis by
following established manual and computer procedures in order to
close guest accounts and open the room for the next sell.
-Maintains good customer relations by keeping abreast of all
in-house and area functions in order to answer questions and
concerns with timely and knowledgeable responses, in person and on
telephone.
-Operates the PBX equipment by accepting incoming calls, assisting
outgoing calls, scheduling and setting wake-up calls and paging
guests to provide guests with timely and efficient service.
-Perform the duties of a Front Desk Clerk including express
checkouts.
Keywords: The Pierside Hotel, Santa Monica , Night Auditor, Accounting, Auditing , Santa Monica, California
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